Service Design Show31 Loka 2024

What's this new SD conference all about!? / Advancing Service Design Conference 2024 (Part 1) with Lou Rosenfeld

I'm excited... There's a brand new conference just around the corner – Advancing Service Design – and it's organized by none other than Rosenfeld Media, the publisher behind some of the most iconic books in our field.

Now you might be thinking... another conference? But trust me, this one is different. That's why I invited Lou Rosenfeld himself onto the Show to give us the inside scoop.

In this episode, you'll learn:

* Why Lou decided to launch a brand new conference.

* Who is Advancing Service Design for?

And what makes the conference different.

So if you're curious about what all the excitement is about, make sure to tune in to this conversation.

And as you can guess by the title there will be a part 2 where we'll dive deep into the full conference lineup and speakers.

---

Want to attend Advancing Service Design? Well, you're in luck!

Answer the simple question over here https://www.servicedesignshow.com/asdc2024-survey to get a 10% discount on your ticket. But that's not all!

When you sign up using the provided code, you'll automatically enter a contest where you can win sweet prizes.

--- [ 1. GUIDE ] ---

00:00 Welcome to a Special Episode

01:30 Q&A with Lou

03:30 Long-Awaited Service Design Conference

06:00 Why Service Design Now?

08:45 Conference Program

12:00 Target Audience

14:00 Conference Success Secrets

19:00 Benefit in Time, Support, and Labor prep

20:00 Why Ben Reason and Patrick Quattlebaum

23:00 Speaker Insights

26:00 Speaker highlights

30:00 What to expect

33:00 What Lou looks forward to

36:30 How to get tickets

39:15 Topics to stay tuned to

--- [ 2. LINKS ] ---

Get your Advancing Service Design tickets here: https://rosenfeldmedia.com/advancing-service-design/

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

⁠https://servicedesignshow.com/circle

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(322)

$Service Design is fractal / Andy Polaine / Episode #10$

Service Design is fractal / Andy Polaine / Episode #10

Andy shares his ideas on the fractal nature of service design. Or in other words at level should you be designing a service to really make an impact. ---------------------------------------- EPISOD...

11 Elo 201633min

Linking Service Design to business value / Damian Kernahan / Episode #9

Damian Kernahan talks about why service design needs to do a better job at articulating the value it creates for business and consumers. ---------------------------------------- EPISODE GUIDE 1:32 ...

28 Heinä 201629min

The secret to building a customer centric culture / Dave Gray / Episode #8

Dave Gray talks about why understanding Organisational culture is more important than ever and how norms, habits and behaviours shape that Organisational culture. ------------------------------------...

14 Heinä 201638min

Getting your boss to prototype customer experience / Adam Lawerence / Episode #7

Adam Lawrence talks about the power of jamming, the relationship between work and play and about using theater as a toolset within service design. ---------------------------------------- EPISODE GUI...

30 Kesä 201632min

What Service Design can learn from the olympics / Alex Nisbett / Episode #6

Alex Nisbett talks about customer performance, designing great public services and building internal service design capacity. ---------------------------------------- EPISODE GUIDE 1:04 - First enc...

16 Kesä 201631min

Tackling the biggest challenge within design education / Lauren Currie / Episode #5

Lauren Currie talks about redesigning design education, decreasing product consumption and the value of design. ---------------------------------------- EPISODE GUIDE 1:05 - First encounter with Ser...

2 Kesä 201625min

Design better services through experience prototyping / Erik Roscam Abbing / Episode #4

Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing. ---------------------------------------- EPISODE GUIDE 1:04 - Your first enco...

19 Touko 201635min

Service Design shouldn't be a department / Arne Van Oosterom / Episode #3

How do you scale Service Design? Just one of the topic in this episode of the Service Design Show featuring Arne van Oosterom. ---------------------------------------- EPISODE GUIDE 0:55 - Your fir...

5 Touko 201636min