Keep Them Coming Back with Proven Client Retention Strategies

Keep Them Coming Back with Proven Client Retention Strategies

Ismael Valdez is the Owner and CEO of Nexgen Air Conditioning Heating and Plumbing, a $100 million Southern California company that highlights superior customer service, data efficiency, and a highly-trained staff of technicians and contractors. From initially working as a "counter guy" at a wholesale distributor to expanding his own HVAC company, Ismael has emerged as one of the most innovative figures in the home services sector.

Travis Ringe is the President of ProSkill Plumbing, Heating & Air, which was established in 2008 by Travis and his brother Tyler, who both grew up in a family of tradesmen.

In this episode, we talked about customer feedback, client retention strategies, service efficiencies...

Jaksot(468)

How To Earn Trust and Influence According to Renowned Psychologist Robert Cialdini

How To Earn Trust and Influence According to Renowned Psychologist Robert Cialdini

Robert Cialdini is a world-leading psychologist and bestselling author whose groundbreaking research on the science of influence has shaped modern understanding of persuasion and decision-making. Ofte...

1 Joulu 20251h 1min

Keeping the Blue Collar Spirit Alive with RJ Magee

Keeping the Blue Collar Spirit Alive with RJ Magee

In this conversation, RJ Magee and Tommy Mello emphasize the importance of surrounding oneself with smarter individuals and maintaining a strong connection to the blue-collar workforce. They discuss t...

24 Marras 202553min

The 4 Pillars of Leadership with Paul Kelly

The 4 Pillars of Leadership with Paul Kelly

In this conversation, Paul Kelly discusses the secrets to success that many people overlook. Tommy and Paul emphasize the importance of thinking critically and making informed decisions, which can lea...

17 Marras 20251h 2min

The Art of Leadership: Build Trust Overnight with Jeff Hancher

The Art of Leadership: Build Trust Overnight with Jeff Hancher

Jeff Hancher is a USA Army veteran, bestselling author, and nationally recognized keynote speaker who helps leaders and organizations unlock elite performance. As the creator of the Firm FeedbackTM me...

10 Marras 20251h

E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham

E440 Unlocking Buyer Psychology: The Key to Sales Success with Joe Cunningham

The conversation delves into the psychology of buyers, emphasizing that individuals do not purchase solutions for problems they are unaware of. It highlights the importance of salespeople addressing t...

4 Marras 202541min

E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership

E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership

Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he's interviewed some of the world's most influential entrepreneurs, lea...

27 Loka 20251h 8min

Wealth Hacks and Motivation for Entrepreneurs with Tom Howard

Wealth Hacks and Motivation for Entrepreneurs with Tom Howard

In this episode, Tommy and Tom Howard discuss the responsibility of leadership, the need for immediacy in follow up calls, and how to be a good CEO. They also discuss how to succeed by doing difficult...

20 Loka 202551min

From Prison to Purpose: Peter Meyerhoff's Journey of Redemption

From Prison to Purpose: Peter Meyerhoff's Journey of Redemption

In this episode, Peter Meyerhoff shares his incredible journey from a troubled youth and time in prison to becoming a successful entrepreneur, motivational speaker, and advocate for change. Peter disc...

6 Loka 202549min

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