Ep. 40: Reaching Students With Empathy Through Monthly Admissions Videos

This episode of Talking Tactics is all about empathy. Allie Bear and Madelin Thompson from Wilfrid Laurier University in Canada share how they came up with a very successful Admissions Top Questions video series to support their prospective students through their university decision. The tactic was grounded and born from a robust student journey mapping project, and ended up getting 15,000 views (with half coming from email!) over the 2023 admission cycle.

Check out Wilfrid Laurier University's Admissions Top Questions series.

Guest Names:
Allie Bear, Manager of Marketing and Communications Strategy at Wilfrid Laurier University
Madelin Thompson, Communications Coordinator at Wilfrid Laurier University

Guest Socials:
https://www.linkedin.com/in/alliebear/
https://www.linkedin.com/in/madelinthompson

Guest Bios:
Allie Bear is a seasoned marketing and communications strategist with a proven track record in developing and executing integrated plans. With over ten years of experience in the higher education sector, Allie has been instrumental in attracting and converting prospective students through compelling marketing campaigns and communications plans. Currently serving as the Manager of Marketing and Communications Strategy at Wilfrid Laurier University, Allie leads a team of five specialists in communications, digital engagement, and CRM-enabled marketing. Her role focuses on attracting prospective undergraduate students to consider Laurier as their top-choice university. Working closely with the integrated recruitment and admissions leadership team, Allie develops data-informed enrollment strategies and ensures a seamless journey for each student through the enrollment funnel.

Madelin Thompson is a Communications Coordinator for Wilfrid Laurier University’s Recruitment & Admissions Team, with over 5 years of experience specializing in email marketing. During her two years as a Communications Coordinator at Laurier, Madelin has developed and overseen a comprehensive content calendar, launched multiple highly targeted email marketing campaigns, and contributed to notable increases in enrolment numbers for programs of focus at Laurier. Madelin’s favourite aspect of her job lies in analyzing campaigns and crafting compelling messaging that resonates with target audiences, merging creativity with data-driven insights.

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Connect With Our Host:
Safaniya Stevenson
https://www.linkedin.com/in/safaniyastevenson/

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