How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

How Lumen CEO Kate Johnson Changed the Culture of a Billion-Dollar Company From Playing Not to Lose to Playing to Win

Turning around a struggling company isn't for the faint of heart, but Kate Johnson, CEO of Lumen Technologies, is proving it can be done—and done well. Leading 30,000 employees and steering billions in revenue, Kate is tackling one of the toughest challenges in business: shifting a telecom giant from "playing not to lose" to "playing to win." In this episode, Kate opens her fresh and fearless playbook on what it really takes to transform a culture: it starts with clarifying your mission and getting everyone aligned. She shares bold, practical strategies like fostering trust, teaching resilience, and encouraging courageous conversations that push teams forward, not sideways. We'll also unpack why most leaders fail at culture change (and it's not for lack of trying), how to break silos by getting close to the action, and the non-negotiables for any leader's first 100 days. If you're ready to rethink what it means to lead and create a culture that wins, you don't want to miss this one.

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New York Life CHRO on How to Manage Human-Centered AI at Enterprise Scale

New York Life CHRO on How to Manage Human-Centered AI at Enterprise Scale

Imagine an eighty-year-old grandmother discussing Russian literature with ChatGPT in her native tongue; it is a powerful reminder that AI is no longer a futuristic concept but a present reality that b...

19 Tammi 55min

Boomers Aren't Leaving, AI Is Creating Jobs, and No One Can Find Electricians

Boomers Aren't Leaving, AI Is Creating Jobs, and No One Can Find Electricians

January 16, 2026: Everyone keeps asking whether AI is going to destroy jobs. That question is already outdated. In this episode of Future-Ready Today, I walk through five stories that reveal what's re...

16 Tammi 27min

Jobs Still Exist, Productivity Is Questionable, and the Market Is Tightening

Jobs Still Exist, Productivity Is Questionable, and the Market Is Tightening

January 15, 2026: AI job data says work is stable. Productivity reports promise trillions in gains. Job seekers tell me finding work is getting harder. These stories can't all be true at the same time...

15 Tammi 28min

Everyone Wants Transformation. No One Wants the Pain.

Everyone Wants Transformation. No One Wants the Pain.

January 14, 2026: Change takes far longer than leaders expect—and that gap is where frustration, failure, and missed opportunity live. In this episode, I break down why organizations struggle to move ...

14 Tammi 24min

Financial Stress, AI Failures, and the Rise of Always-On Work

Financial Stress, AI Failures, and the Rise of Always-On Work

January 13, 2026: In today's episode, five stories reveal why work is starting to crack under pressure. New data shows employee financial stress is no longer a personal issue but a measurable drag on ...

13 Tammi 26min

How Chipotle Scales Culture Across 130,000 Employees Without Losing Standards

How Chipotle Scales Culture Across 130,000 Employees Without Losing Standards

Scaling a massive workforce culture often fails because the big-picture strategy never reaches the people on the front line. What is the real secret to consistent growth future-ready leaders should kn...

12 Tammi 45min

The Entitlement Culture Is Real And Nobody Wants To Talk About It

The Entitlement Culture Is Real And Nobody Wants To Talk About It

Most organizations aren't shaping the future of work, they're chasing it. In this episode, I share what CHROs admit privately but rarely say out loud: HR has become reactive, stuck in firefighting mod...

9 Tammi 19min

Amazon Tightens The Screws, Workers Lose Confidence, and Job Openings Fall

Amazon Tightens The Screws, Workers Lose Confidence, and Job Openings Fall

January 8, 2026:  In today's episode of Future Ready Today, I break down the most important future-of-work stories shaping how work is actually changing right now. I look at new research showing worke...

8 Tammi 19min

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