[101] How to Build and Grow a Thriving MSP as a One-Woman-Band

[101] How to Build and Grow a Thriving MSP as a One-Woman-Band

In this episode, Richard is joined by Diana Giles. Diana is the president and owner of Skyline IT Management. She’s also the founder of sensible cyber parenting, a free resource website to help parents protect their children online.

She talks about her journey from teacher to owner of an IT company, the challenges of being a one-man-band and how she spots clients who won’t be a good fit.

Diana tells Richard about the tools she uses in her business and why having an RMM, a PSA and an outsourced helpdesk make things run smoothly. She also talks about her relationship with Microsoft as an MSP.

She talks openly about the challenges of running an MSP and being a mother and a business owner. Plus, she explains how her experiences of keeping her kids safe online led to her founding the Sensible Cyber Parenting website.

Diana also shares what it’s like being a woman in a male-dominated industry and her advice for women wanting to join it, the importance of authenticity, and how those in the MSP industry can encourage more young people into tech.

Mentioned in This Episode


Jaksot(200)

[139] How Microsoft Clause 6B Will Impact MSPs and Continuity and What to do

[139] How Microsoft Clause 6B Will Impact MSPs and Continuity and What to do

In this episode, Richard is joined by Daisy Pike, manager of Solution Consultants EMEA at PAX8. Daisy has a wealth of experience in the IT industry, as well as a degree in electrical engineering. Pax8...

22 Loka 202356min

[Travelogue] Breaches and Brews Event in Birmingham with Huntress

[Travelogue] Breaches and Brews Event in Birmingham with Huntress

In this impromptu Travelogue, Pascal Fintoni manages to catch up with Richard Tubb, Stephen McCormick and special guest Tracie Orisko, Senior Director of Sales Development & Community at Huntress.You ...

18 Loka 202319min

[138] How to Become the Go-To Threat Operations Expert for MSPs

[138] How to Become the Go-To Threat Operations Expert for MSPs

In this episode of TubbTalk, Richard speaks to Dray Agha, UK Operations Manager for cybersecurity experts Huntress. Dray tells Richard how he got started in the IT industry while he was still a kid, ...

15 Loka 20231h 26min

[Bonusode] Global Expansion, Harnessing the Power of AI and Serving the MSP Channel Better

[Bonusode] Global Expansion, Harnessing the Power of AI and Serving the MSP Channel Better

In this bonus episode of TubbTalk, Richard talks to Arvind Parthiban, CEO and co-founder of SuperOps.AI, a combined and RMM for MSPs. They have built artificial intelligence into the very foundation o...

11 Loka 202323min

[137] How MSPs can Overcome Their Fear of Sales and Win Clients

[137] How MSPs can Overcome Their Fear of Sales and Win Clients

In this episode, Richard Tubb speaks to sales expert Danny Boyle, author of "Sell More, do Less, an MSP and IT Specialists' Guide to Better Sales Calls.” Danny’s a sales leader with a proven history o...

8 Loka 202340min

[136] How to Solve Hardware Headaches for MSPs and Their Clients

[136] How to Solve Hardware Headaches for MSPs and Their Clients

In this episode, Richard Tubb speaks to Dave Tilly, CEO of DaaS Portal. Dave is revolutionising the way DaaS (device as a service) is delivered in the MSP space.He and Richard talk about what DaaS act...

1 Loka 20231h 8min

[Bonusode] Why Should MSPs Outsource Their Helpdesk for Business Growth?

[Bonusode] Why Should MSPs Outsource Their Helpdesk for Business Growth?

In this special bonus TubbTalk episode, Richard Tubb talks to Bradley Munday and Jason Kemsley, co-founders of Uptime Solutions, to learn more about their impending merger with Inbay.Uptime Solutions ...

3 Syys 202347min

[Travelogue] CompTIA ChannelCon 2023 Event in Las Vegas

[Travelogue] CompTIA ChannelCon 2023 Event in Las Vegas

In this new episode of the Team Tubb Travelogue audio series, Stephen McCormick invites Pascal Fintoni to join him on an impromptu audio call with Richard Tubb and James Steel from Akamai Linode.Both ...

6 Elo 202328min

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