How Merchant Gourmet Doubled Sales from £15M to £30M in just 4 years

How Merchant Gourmet Doubled Sales from £15M to £30M in just 4 years


In this episode, Fiona Fitz chats with Richard Peake, Managing Director of Merchant Gourmet and one of the rare non-founder guests to grace our show. When Richard entered the role, Merchant Gourmet was a £15 million business. Fast forward four years, and the company has doubled its revenue to £30 million.

Bold innovations, a revamped product range, and strategic market expansion have powered this incredible growth. Our conversation delves into the power of innovation and the importance of staying ahead of consumer trends. Richard shares invaluable lessons in new product development (NPD). One particularly fascinating theme we covered was servant leadership—how Richard and his team drive Merchant Gourmet’s growth by empowering their people and focusing on purpose.

Additionally, we explore how export markets present an exciting new frontier for brands looking to scale. It was also refreshing to hear Richard admit that even seasoned professionals can find brand positioning a challenge. So, if you’ve ever struggled with getting it just right, you’re in good company!

Enjoy the episode, and as always, let us know your thoughts!


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Thanks to Brand Growth Heroes’ podcast sponsor - Joelson, the commercial law firm
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If you're a founder, you already know how much of your energy goes into building the perfect product, creating standout branding and connecting with your consumers.

But don’t forget that scaling a CPG business also comes with a maze of legal complexities that can make or break your business journey. From contracts, term sheets and regulatory compliance to protecting your brand's intellectual property as you expand, it's essential to get it right.

And that starts with the right legal partner.

So we're thrilled to introduce Joelson, a leading commercial law firm that specialises in guiding the founders of scaling CPG brands, as Brand Growth Heroes' sponsor.

With long term relationships with clients like Little Moons, Trip, Eat Natural, Bear Graze and Pulsin, Joelson is also famous for advising the innocent founders in their landmark sale to Coca-Cola! As a female team, we are especially impressed by Joelson's commitment to championing female founders in CPG.

Not many law firms are also BCorps, nor do they specialise in helping founders navigate the legal challenges of scaling without stifling the creativity and momentum that got you here in the first place...so thanks Joelson - we’re delighted to have you on board.


If you'd like to get in touch to find out more, why don't you drop them a line on hello@joelsonlaw.com!

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If this episode inspires you to think about new ways to drive business growth, don't forget to click FOLLOW or SUBSCRIBE on your favourite podcast app and leave a review


You won’t want to miss the next episode, in which Fiona Fitz talks with another successful founder of a challenger brand who shares more valuable insights into driving growth. Plus, your small gesture will be truly appreciated.

Please don't hesitate to join our Brand Growth Heroes community to stay updated with captivating stories and learnings from your beloved brands on their path to success!

Follow us on our Brand Growth Heroes socials: LinkedIn, Facebook, Instagram and YouTube.

Thanks to our Sound Engineer, Gyp Buggane, Ballagroove.com and podcast producer/content creator, Kathryn Watts, Social kews
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Jaksot(111)

How to Build a £20M Multi-Channel Business in Just 18 Months: Wild Deodorant

How to Build a £20M Multi-Channel Business in Just 18 Months: Wild Deodorant

How do you build a £20M multi-channel business in just 18 months?Wild deodorant is the sustainable, natural deodorant that smells good and looks great, delivered straight to your door. Founded by childhood friends Freddy Ward and Charlie Bowes-Lyons only 18 months ago, Wild has sold £20M worth of their deodorant in as many months. How did they do that? Fiona gets a masterclass in building a DtoC business from Freddy Ward. Don't miss this one! Find out more about Wild Deodorant https://www.wearewild.com/ Follow Wild on Instagram https://www.instagram.com/wildrefill/Discover more about Fiona Fitz: https://www.linkedin.com/in/fionafitz/Discover more about the show: https://www.brandgrowthheroes.com/Want to work with Fiona? Scaling brands: Join The Growth Strategy Programme: The only online Business Accelerator for scaling consumer packaged goods brands. Read the testimonials here: https://www.fionafitzconsulting.com/courses/brand-growth-strategy-programmeStart-up brands: Join Brand Growth Bootcamp Masterclass Membership - A monthly masterclass from Fiona for just £49 ...as well as access to her community of founders of early-stage startup consumer brands https://fionafitzconsulting.mykajabi.com/offers/eRBTBioC/checkoutThanks to Strong Roots for supporting Series 5 of Brand Growth Heroes.

25 Huhti 202246min

Seedlip: How To Be Disruptive.

Seedlip: How To Be Disruptive.

In the 'No & Low' alcohol category, Seedlip is arguably the original poster child of insurgent brands. Started on a garden table in 2016, it quickly became the world's No 1 distilled non-alcoholic brand. It now sells across 49 countries and has an undisclosed market sales value in the £10s of millions of pounds.In this episode, founder Ben Branson talks to Fiona about how he developed one of the ultimate disruptive brands; why he got into bed with Big Co (Diageo) so early on; and he talks us through the disruptive way he approaches building culture, people, roles and teams. They also chat about robot chefs, about how there are 47,000 plant-based ingredients available out there...and Ben tells us about some big, exciting plans for Seedlip coming down the line.Find out more about Seedlip - and try some! https://www.seedlipdrinks.com/en-us/Follow Seedlip on Instagram https://www.instagram.com/seedlipdrinks/Discover more about Fiona Fitz: https://www.linkedin.com/in/fionafitz/Discover more about the show: https://www.brandgrowthheroes.com/Want to work with Fiona? Discover her programmes for the founders of consumer/grocery brands below:The Growth Strategy Programme: The only online Business Accelerator for scaling consumer packaged goods brands. Read the testimonials here: https://www.fionafitzconsulting.com/courses/brand-growth-strategy-programmeBrand Growth Bootcamp Masterclass Membership - Fiona's group for founders of early-stage startup consumer brands https://fionafitzconsulting.mykajabi.com/offers/eRBTBioC/checkoutThanks to Strong Roots for supporting series 5 of Brand Growth Heroes.

5 Huhti 202257min

Strong Roots: How to Raise $55M Investment for a Minority Stake in your Business

Strong Roots: How to Raise $55M Investment for a Minority Stake in your Business

Sam Dennigan gives Fiona the latest news from Strong Roots HQ, explaining the backstory to their new TV ad; why they've sold a minority stake in the business to McCain Foods; and together Fiona & Sam announce a big piece of shared news: not only is Strong Roots sponsoring Brand Growth Heroes Series 5, but Sam also announces that he is offering a bursary for 2 founders to join The Growth Strategy Programme, Brand Growth Heroes' online business accelerator for the founders of scaling CPG brands. Brand Growth Heroes catches up with Sam and Strong Roots every 6 months or so. So if you want to follow the growth journey of an insurgent CPG brand in real-time, then check out Strong Root's other interviews on back episodes of Brand Growth Heroes: There's one in Sept 2021, May 2020 and June 2019.If you're the founder of a scaling consumer goods brand and you'd like to work with Fiona to drive growth for your business, check out The Growth Strategy Programme at https://www.fionafitzconsulting.com/courses/brand-growth-strategy-programmeIf it's too early for The Growth Strategy Programme, why not consider joining Brand Growth Bootcamp - Masterclass Membership group. See you there!

22 Maalis 202222min

Hunter & Gather: Serving your Tribe. Honestly.

Hunter & Gather: Serving your Tribe. Honestly.

Hunter and Gather is a cross-category food AND supplement brand that's already achieving a gross sales value of nearly £6 million pounds.In this episode, clever and passionate founders Amy Moring and Jeff Webster offer us a world-class case study on consumer targeting: if you can pinpoint a group of people who have a specific, higher-order need rooted in health, and you offer them a solution that satisfies this need in a far superior way to alternatives, the rules that the food industry has slavishly followed for 40-50 years can be broken.We talk half-truths from big food, charging £14 for a jar of mayonnaise, lost ancestral wisdom, and why Hunter & Gather is NOT a vegan brand.

22 Helmi 202240min

TRIP CBD Drinks & Oils: Finding Calm in the Everyday Chaos

TRIP CBD Drinks & Oils: Finding Calm in the Everyday Chaos

TRIP is the UK's best-selling CBD drinks company. Since its launch in 2019, UK consumers have spent literally millions of pounds on TRIP's delicious CBD infused canned drinks, as well as on their dinky little dropper bottles of CBD oils. Fiona speaks to co-founder Olivia Ferdi about leaving her law career to step into the unknown, about how she and her husband have created a mainstream category out of something that had tremendous barriers to purchase up until now, and we learn how the TRIP team have had to drive demand in the old fashioned way through experience and word of mouth rather than through paid advertising.

12 Tammi 202234min

Nice: Wine Fit for Purpose...Whenever, Wherever!

Nice: Wine Fit for Purpose...Whenever, Wherever!

Nice describes itself as a 'Future Wine Company'. This modern, accessible brand offers wine in cans AND in boxes, so that you can have a great glass of wine wherever you are... without having to buy or open a whole bottle. Founders Lucy Wright and Jeremy May talk to Fiona about their massive multi-channel growth since launch, about the consumer and trade customer frictions that they're solving, about how they approached their recent round of funding and finally about the importance they place on people and culture.

17 Joulu 202145min

Little Moons: Revolutionising Ice Cream

Little Moons: Revolutionising Ice Cream

Over the past 20 months, Little Moons has become a national obsession. Although the company was founded in 2010, the brand has only recently brought transformational growth to the nation's favourite frozen category, and now sells tens of millions of pounds of their delicious mochi ice cream across all major supermarkets and foodservice channels... and employs over 300 people.We talk to sister and brother founders Vivian and Howard Wong about their manufacturing journey; how food service was the right channel for them to build their business initially, and about the business impact of 320 million views on TikTok.

25 Marras 202129min

Tribe: Mission & Community at the Core. Delicious too.

Tribe: Mission & Community at the Core. Delicious too.

Tribe is the UK's leading plant-based performance brand, offering a range of bars, active oats and shakes that are super tasty and appeal to more than just serious fitness fanatics.But more importantly, Tribe is an *Impact* organisation that began in 2013 with a community long-distance 'Run for Love' to set up the first home for trafficked children in the UK. The product range was launched only after the community had already found a life of it's own, and sales gained serious traction at the beginning of lockdown. With the brand doubling in size, it's now about to hit £6 million in retail sales value at the end of this year. Tribe really is more than your average challenger brand. It's an ecosystem that includes their food business + their charitable organisation 'The Tribe Freedom Foundation' + the active community the founders have built since their very first run for love in 2013.I think Tribe has all the makings of a future mega-brand. Why?- It appeals to a potentially very large market of active people who want to enjoy their food, while making modern choices around nutrition, and ensuring their choices also help people & planet. - It shows up with a clear and consistent point of view. It started with a social mission, ergo the mission at the centre of the brand is authentic.  - It's visually appealing and has lots of stand-out on-shelf in the categories it's in. - It's a cross-category brand with a consistent value proposition.- It's plant-based....but delicious. This is one to watch.

27 Loka 202130min

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