The Jaded Mechanic Podcast11 Helmi 2025

Lester Kovacs from Dorman Products | The Repair Industry Needs Better Communication

Like the show? Show your support by using our sponsors.
Promotive can help you find your dream job. Touch HERE to see open jobs.

Need to update your shop systems and software? Try Tekmetric HERE

Launch your tool game to the next level with Launch Tech USA! HERE

Lester Kovacs is from Dorman Products. Today, he and Jeff discuss the challenges faced by Dorman in obtaining feedback from technicians about defective parts and why they need better communication from the industry. Jeff reflects on the reputation of aftermarket parts and that he's seen Dorman make improvements in that area. Lester also shares what's next for Dorman as they think about the future and the EV market.

00:00 Success in Diesel and Auto Parts

10:14 First Job in Automotive Industry

11:33 Innovative Product Development Role

19:05 Optimizing Automotive Part Reliability

23:06 Technician Ingenuity and Collaboration

31:01 Remanufacturing Enhancements via Failure Analysis

36:01 Communication Gaps in Auto Services

40:09 Tech Training: Progress and Challenges

44:22 Window Regulator Redesign Challenges

48:32 Expanding Beyond Light Duty Fleet

53:10 Tech Issues Render Cars Obsolete

01:01:42 Improving Dealer-Customer Collaboration

01:03:49 Tech Struggles with RF Hub Shortage

01:11:29 Aftermarket Solutions for EV Failures

01:16:41 Constructive Feedback Over Negativity

Follow/Subscribe to the show on social media!
TikTok - https://www.tiktok.com/@jeffcompton7
YouTube - https://www.youtube.com/@TheJadedMechanic
Facebook - https://www.facebook.com/profile.php?id=100091347564232

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(161)

Is Communication What’s Failing the Auto Repair Industry? | Eric Sprague

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERELaunch y...

20 Tammi 1h 53min

Technician Turnover Is More Than It Seems with Promotive

13 Tammi 1h 21min

Life-Changing Work in the Accessible Vehicle Industry with Bob Leonard

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERELaunc...

6 Tammi 1h 12min

Sherwood II Says We MUST Find Better Ways to Recruit Talented Techs

30 Joulu 20251h 38min

Eric the Car Guy!! | His Story and Thoughts on Technician Burnout

23 Joulu 20251h 18min

The ONE Thing New Techs Need Most (and Shop Owners Overlook) | John Firm and Rick White

16 Joulu 202557min

Life as a Tech is Not Always "Sunny" with Sunny Massera

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERELaunc...

9 Joulu 20251h 2min