Calculating True Profitability Through the Right Software with John Nord

On this episode of the AI for Sales Podcast, Chad is joined by John Nord, Head of Sales of Craftable. Everybody in the hospitality and restaurant industry has to count, cost, and sell ingredients and products in the most efficient ways possible to maximize profit.

John talks about how automation and AI play a role in connecting what businesses buy with what they sell to break down profitability more accurately. He shares his thoughts on AI augmenting many of the processes, especially in the hospitality and restaurant industries. He also discusses some of the newer technologies that focus on AI in the sales motion.

HIGHLIGHTS

• Where does AI play a role in solving customer's problems
• The value that their software provides
• Does AI replace or augment
• Advancements for AI in the sales motion

QUOTES

John: "Our analytics product is essentially advanced recording for operators, recreating spreadsheets and just data ultimately being fed into it whether it's from the food or beverage side, a combination of both, or just purely from the point of sale."

John: "There are certain aspects of a client moving from one tier to another where AI is probably a better fit. Some of the most successful companies that we've seen over the last 10 to 20 years have been exiting out of the SaaS boom right now and going into in-app transactions or in-app upgrades."

John: "It's cool to actually see the team learn through a piece of technology that can analyze a whole day of conversations and kind of compile it where we can have a quick 20 to 30-minute conversation and better understand that there's a lot of information but let's just try a piece of it."

Learn more about John and connect with him in the links below:

• LinkedIn: https://www.linkedin.com/in/johnnord/
• Website: https://craftable.com/

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