#433: Leaders in Customer Loyalty Brand Stories featuring Office Depot | Enhancing the Customer Experience in Today’s Work Environment

#433: Leaders in Customer Loyalty Brand Stories featuring Office Depot | Enhancing the Customer Experience in Today’s Work Environment

Send us a text In an era where retail continues to evolve at breakneck speed, Office Depot and OfficeMax are setting a new standard for how customer loyalty is earned, nurtured, and scaled. With hybrid work as the new norm and customer expectations growing more complex, Office Depot is meeting the moment with a bold blend of personalized service, smart data use, and culture-driven execution. At the heart of this transformation is Kevin Moffitt, President of Office Depot's integrated bus...

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Loyalty360 Loyalty Live | Sandeep Bhanote, Fiserv

Loyalty360 Loyalty Live | Sandeep Bhanote, Fiserv

Send us a textLoyalty360's Mark Johnson interviews Sandeep Bhanote, Fiserv, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

18 Loka 202213min

Diners Line Up for Pizza Buffet Rewards

Diners Line Up for Pizza Buffet Rewards

Send us a textCourtney Boone is the Digital Marketing Manager at Pizza Ranch, one of the Midwest’s largest pizza chains with over 210 locations in 14 states, and home of the loyal fan-favorite pizza buffet. Loyalty360 CEO Mark Johnson met with Courtney Boone to discuss the restaurant’s customer loyalty efforts, its latest FunZone Rewards, and how changes in the consumer landscape have impacted brand loyalty.

18 Loka 202210min

Loyalty Expo Award Winner – MGM Resorts

Loyalty Expo Award Winner – MGM Resorts

Send us a textAnil Mansukhani is the Vice President of Loyalty Marketing, and Traci Mason is the Vice President of Brand Marketing at MGM Resorts. MGM Rewards, the brand’s reimagined loyalty program, was the Platinum Award winner at the 2022 Loyalty360 Awards in the Creative Campaign category.

14 Loka 20229min

Loyalty360 Loyalty Live | Stephanie Meltzer-Paul, SessionM

Loyalty360 Loyalty Live | Stephanie Meltzer-Paul, SessionM

Send us a textLoyalty360's Mark Johnson interviews Stephanie Meltzer-Paul, SessionM, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

11 Loka 202218min

Loyalty360 Loyalty Live | David Andreadakis, Kobie

Loyalty360 Loyalty Live | David Andreadakis, Kobie

Send us a textLoyalty360's Mark Johnson interviews David Andreadakis, Kobie, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

27 Syys 202216min

Loyalty360 Loyalty Live | Bill Schneider, SheerID

Loyalty360 Loyalty Live | Bill Schneider, SheerID

Send us a textLoyalty360's Mark Johnson interviews Bill Schneider, SheerID, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

15 Syys 20229min

Live on the Scene+ - Loyalty Program Shows No Signs of Slowing

Live on the Scene+ - Loyalty Program Shows No Signs of Slowing

Send us a text Matthew Seagrim is the Senior Vice-President of Scene+, a Canadian loyalty program for Scotiabank, Cineplex Entertainment and Empire Company Limited. The Scene+ loyalty program has over 10 million members and has a member in over 50% of Canadian households. Loyalty360 CEO Mark Johnson met with Matthew Seagrim, Senior Vice-President of Scene+, about the company’s growth, its recent launch with Empire Company Limited, and the challenges and opportunities in customer loyalty in th...

14 Syys 202222min

Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo

Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo

Send us a text Loyalty360's Mark Johnson interviews Zsuzsa Kecsmar, Antavo to discuss the trends in customer loyalty and customer experience, and the changing industry landscape. Contribute to the 2023 Customer Loyalty Report! For those interested in contributing to the 2023 Global Customer Loyalty Report, you will find the survey link here: https://antavo.com/loyalty-report-survey/?partner=l360lli The survey is open through September 30, 2022, and takes about 9 minutes to complete. Those w...

13 Syys 202210min

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