Radio Show #537: The Impact of a Game Changing Culture

Special Guest: Claire Smith: Chief People Officer at Movera In this episode, we will discuss the impact of a positive culture within the workplace. Claire will talk about her experience in award winning organisations who had strong, positive cultures within their workplaces and the benefits of such. Claire will share some key takeaways on what you can do within your business, no matter what size, for the benefit of your people and customers. She will highlight the impact of her work within Mortgage Advice Bureau and the initiatives she has started within her role as Chief People Officer within Movera. Snippets will include where to start, what good looks like, the impact of getting it right, the impact of getting it not so right. Whilst Claire doesn’t have a traditional HR background she has spent 15 years working within the legal sector and held senior roles within Pannone, QualitySolicitors and Moneypenny. During her time at Pannone and Moneypenny, Claire saw the impact of award-winning cultures as both organisations were ranked Top 3, Best Companies to work for. Throughout her time at Moneypenny, Claire was a brand ambassador for them, sharing with other businesses how you create a brilliant workplace culture. In 2020, Claire moved into Financial Services working with Mortgage Advice Bureau and had the opportunity to lead the business through a journey to redefine their mission, vision and values as their People & Culture Director. In 2022 MAB won the coveted recognition as overall winner of the Business Culture Awards. In her own words, Claire loves working with people, building relationships and her vision is to create an amazing place where people feel safe, valued and engaged. Join us as we discuss the impact of a game-changing culture. Host: Jo Dodds