Radio Show #539 Delivering a ‘Consumer-Grade Employee Experience’
Engage for Success8 Touko 2024

Radio Show #539 Delivering a ‘Consumer-Grade Employee Experience’

Special Guests: Riffat Ahmed and Andrew Webb: BUPA’s People Technology and Digital Team Riffat and Andrew are a duo of digital experts from Bupa’s People Technology and Digital team who have worked together for a number of years across a range of digital transformation programmes, sharing an uncompromising passion for digitisation of employee experience. In this episode, Riffat and Andrew will discuss what delivering a ‘consumer-grade employee experience’ means to them, along with some insight to what it takes to achieve it. Riffat has spent the past few years setting up a function dedicated to optimising digital employee experience, comprising of; continuous improvement, programmes and projects, security and support, digital learning, people analytics and an award-winning digital experience team, which Andrew has been leading within the function. Focus for both Riffat and Andrew has recently shifted toward the development of Bupa’s ‘future of work technologies’ with a specific focus placed on the potential applications of Automation and Generative AI, with a view to taking Bupa’s employee experience to the next level. Join us as we discuss taking employee experience to the next level. Host: Andy Goram

Jaksot(107)

Radio Show #635 How Leaders Can Turn Disengaged Teams into Connected Ones

Radio Show #635 How Leaders Can Turn Disengaged Teams into Connected Ones

Guest: Tom Krieglstein: CEO of Swift Kick Leadership Most organizations treat engagement like a checklist. Run a survey, share the results, hope something changes. But real engagement isn’t a program...

23 Huhti 19min

Radio Show #634 – The Future of Work isn’t Something That Happens to us. It’s Something we Co-Create.

Radio Show #634 – The Future of Work isn’t Something That Happens to us. It’s Something we Co-Create.

Guest: Tom Kegode: Founder of SparkShift. With 16+ years spanning retail banking, innovation strategy and large-scale people transformation, Tom brings a rare blend of frontline experience and strate...

16 Huhti 31min

Radio Show #633: Accomplished Leadership Strategist Explains Why Curiosity is a Superpower for Growth

Radio Show #633: Accomplished Leadership Strategist Explains Why Curiosity is a Superpower for Growth

Guest: Debra Clary – leadership strategist, TEDx speaker, and founder of The Clary Group Debra Clary is a leadership strategist, researcher, and executive coach with over four decades of leadership e...

7 Huhti 20min

Radio Show #632- The Single Biggest Lever for Workplace Wellbeing The Manager

Radio Show #632- The Single Biggest Lever for Workplace Wellbeing The Manager

Guest: Stella Gavinho – Wellbeing Strategist & Public Speaker Organisations invest millions in wellbeing initiatives, yet one factor consistently determines whether these efforts succeed or fail – th...

31 Maalis 30min

Radio Show #631- Solving the Last-Mile Culture-Change Challenge With AI

Radio Show #631- Solving the Last-Mile Culture-Change Challenge With AI

Guest: Elie Rashbass – CEO and Co-founder of ScultureAI Elie began his career in M&A and investment roles at leading firms including Macquarie, Lazard, and Fidelity. A Chartered Financial Analyst wit...

24 Maalis 31min

Radio Show #630: Building High-Performance Team Cultures

Radio Show #630: Building High-Performance Team Cultures

Guest: Ellie Holbert- Partner to Execs & People Leaders After years in management consulting, Ellie Holbert noticed a consistent pattern: organizations would invest heavily in tools, technology, and ...

17 Maalis 30min

Radio Show #629 – How to Navigate Your Career Like a Legend – Lessons in Leadership, Legacy and Learning from History’s Icons

Radio Show #629 – How to Navigate Your Career Like a Legend – Lessons in Leadership, Legacy and Learning from History’s Icons

Guest: Natalie Abou-Alwan- Lawyer and Author/Illustrator Natalie Abou-Alwan is an accomplished, international, London-based lawyer and author/illustrator of How to Navigate Your Career Like a Legend ...

12 Maalis 25min

Radio Show #628 – Ensuring Your Team Feels Complicit in Delivering Customer Outcomes

Radio Show #628 – Ensuring Your Team Feels Complicit in Delivering Customer Outcomes

Guest: Peter Cross: Author of ‘Start with the Customer’ Peter Cross is a leading authority on serving customers in a changing world. Renowned as a champion and unflinching campaigner for world class ...

4 Maalis 31min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
hyva-paha-johtaminen
rss-oivalluksia-rahasta-elamasta
rss-rahamania
inderespodi
rss-lahtijat
ostan-asuntoja-podcast
rahapuhetta
oppimisen-psykologia
lakicast
rss-bisnesta-bebeja
rss-sisalto-kuntoon
rss-inderes
leadcast
mihin-sita-saastais
rss-rikasta-elamaa
rss-40-ajatusta-aanesta