Voices from the January-February 2017 Issue
HBR IdeaCast13 Tammi 2017

Voices from the January-February 2017 Issue

Roger Martin of Rotman School of Management, Paul Zak of Claremont Graduate University, Clayton Christensen of Harvard Business School, comedian Jerry Seinfeld, and HBR Editor-in-Chief Adi Ignatius respectively discuss customer loyalty, the neuroscience of trust, entrepreneurship in Africa, the source of innovation, and the new, hefty magazine. For more, see the January-February 2017 issue.

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The Future of MBA Education

The Future of MBA Education

Scott DeRue, the dean of University of Michigan's Ross School of Business, says the old model of business school education is gone. It's no longer good enough to sequester yourself on campus for two y...

14 Helmi 201821min

Introducing Dear HBR:

Introducing Dear HBR:

What should you do when you become the boss? HBR's new advice podcast Dear HBR: has the answers. In this bonus episode, Dear HBR: co-hosts Alison Beard and Dan McGinn answer your questions with the he...

9 Helmi 201835min

Does Your Firm See You as a High Potential?

Does Your Firm See You as a High Potential?

Jay Conger, a leadership professor at Claremont McKenna College, goes behind the scenes to show how you can get on, and stay on, your company's fast track. He demystifies how companies (often very sec...

6 Helmi 201824min

Women at Work: Make Yourself Heard

Women at Work: Make Yourself Heard

In this special episode, HBR IdeaCast host Sarah Green Carmichael introduces Harvard Business Review’s new podcast “Women at Work,” about women’s experiences in the workplace. This episode about being...

30 Tammi 201846min

Controlling Your Emotions During a Negotiation

Controlling Your Emotions During a Negotiation

Moshe Cohen, a senior lecturer at Boston University's Questrom School of Business, says you can't take the emotion out of a negotiation. After all, negotiations revolve around conflict, risk, and rewa...

23 Tammi 201825min

For Better Customer Service, Offer Options, Not Apologies

For Better Customer Service, Offer Options, Not Apologies

Jagdip Singh, a professor of marketing at the Weatherhead School of Management at Case Western Reserve University, explains his research team’s new findings about customer satisfaction. He says apolog...

16 Tammi 201827min

Why Leaders Should Make a Habit of Teaching

Why Leaders Should Make a Habit of Teaching

Sydney Finkelstein, a professor of management at the Tuck School of Business at Dartmouth College, encourages leaders to approach their direct reports like teachers. As Finkelstein explains, being a t...

9 Tammi 201819min

Hiring the Best People

Hiring the Best People

Patty McCord, Netflix’s former Chief Talent Officer, sees hiring as constant matchmaking. Building a team of people that gets amazing work done, she says, requires managers to really know what they ne...

2 Tammi 201827min

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