306 - A Day in the Life of an Audiology Practice Operations Manager

306 - A Day in the Life of an Audiology Practice Operations Manager

What does it really take to keep a private audiology practice running smoothly? In this episode, Operations Manager Carla Taghvaei of A&A Audiology in Scottsdale, Arizona, offers a behind-the-scenes look at the daily challenges and rewards of managing a growing clinic.Carla shares how her practice organizes patient scheduling, handles insurance and third-party billing, manages staff training, and creates a welcoming experience for every patient who walks through the door. She explains why consistency, communication, and proactive planning are essential to success—and how even small details, like confirming appointments or checking equipment orders, can make a big difference in patient care.Whether you’re an AuD student, new graduate, or someone aspiring to own or operate a private practice, this conversation provides candid insights into balancing business operations with a patient-first philosophy. Carla also offers advice on leadership, team management, and the importance of building trust with both staff and patientsBe sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn, Instagram and X.

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Visit us at: https://hearinghealthmatters.org/thisweek/

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325 - Giants of Audiology: Interview with Richard W. Danielson, PhD

325 - Giants of Audiology: Interview with Richard W. Danielson, PhD

Dr. Richard W. “Dick” Danielson’s career in audiology spans decades of service, leadership, and innovation across the U.S. Army, academic medicine, and NASA. A retired Army Colonel and former manager ...

26 Joulu 20251h 4min

324 - Auracast in Action: Exploring Hearing Accessibility in a Busy Railway Station

324 - Auracast in Action: Exploring Hearing Accessibility in a Busy Railway Station

What does accessible audio look like when it’s designed for real-world environments—not just controlled settings? In this conversation, Jonathan Hoskin of Ampetronic explains how Auracast was deployed...

17 Joulu 202533min

323 - How Hearing Aid Innovation Happens: Jason Galster on Turning Research Into Real-World Technology

323 - How Hearing Aid Innovation Happens: Jason Galster on Turning Research Into Real-World Technology

Where do the best ideas in hearing aid innovation come from, and how do they reach patients? In this conversation, Dr. Jason Galster, Vice President of Clinical Research at Sonova, explains how hearin...

12 Joulu 202526min

322 - Widex Allure Expands With BTE, Rechargeable ITE, Portable Charging & Software Updates

322 - Widex Allure Expands With BTE, Rechargeable ITE, Portable Charging & Software Updates

Widex has expanded its Allure™ hearing aid platform with new form factors and charging options, giving hearing care professionals more flexibility across a wider range of patient needs. In this discus...

9 Joulu 202528min

321 - Life With a Fully Implanted Cochlear Implant: Michael Seufer Shares His Experience

321 - Life With a Fully Implanted Cochlear Implant: Michael Seufer Shares His Experience

A fully implantable cochlear implant isn’t just a technical milestone—it's a fundamentally different way of living with hearing loss. In a candid conversation, Gael Hannan speaks with Michael Seufer, ...

2 Joulu 202525min

320 - Exploring the H1 Hearing Buds: LXE’s Entry Into Earbud-Style OTC Hearing Aids

320 - Exploring the H1 Hearing Buds: LXE’s Entry Into Earbud-Style OTC Hearing Aids

A growing number of people are exploring hearing help earlier, and LXE Hearing believes there is a place for devices that bridge the gap between everyday earbuds and traditional hearing aids. In a det...

24 Marras 202528min

319 - Lineage and William Demant Invest Partner to Advance Cell Therapy for Hearing Loss

319 - Lineage and William Demant Invest Partner to Advance Cell Therapy for Hearing Loss

Can lost hearing cells be replaced? Lineage Cell Therapeutics CEO Brian Culley returns to discuss the company’s new collaboration with William Demant Invest. Together, they’re advancing ReSonance™ (AN...

17 Marras 202513min

318 - Understanding Hearing Loss Stigma — What New Research Reveals

318 - Understanding Hearing Loss Stigma — What New Research Reveals

Hearing loss stigma continues to be one of the biggest barriers to seeking help — even as awareness and technology improve. In this discussion, host Shari Eberts speaks with Dr. Katie Ekberg (Flinders...

12 Marras 202527min

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