306 - A Day in the Life of an Audiology Practice Operations Manager

306 - A Day in the Life of an Audiology Practice Operations Manager

What does it really take to keep a private audiology practice running smoothly? In this episode, Operations Manager Carla Taghvaei of A&A Audiology in Scottsdale, Arizona, offers a behind-the-scenes look at the daily challenges and rewards of managing a growing clinic.Carla shares how her practice organizes patient scheduling, handles insurance and third-party billing, manages staff training, and creates a welcoming experience for every patient who walks through the door. She explains why consistency, communication, and proactive planning are essential to success—and how even small details, like confirming appointments or checking equipment orders, can make a big difference in patient care.Whether you’re an AuD student, new graduate, or someone aspiring to own or operate a private practice, this conversation provides candid insights into balancing business operations with a patient-first philosophy. Carla also offers advice on leadership, team management, and the importance of building trust with both staff and patientsBe sure to subscribe to our channel for the latest episodes each week and follow This Week in Hearing on LinkedIn, Instagram and X.

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Visit us at: https://hearinghealthmatters.org/thisweek/

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033 - Top Audio & Hearing Health Takeaways from CES 2022

033 - Top Audio & Hearing Health Takeaways from CES 2022

This week, host Dave Kemp is joined by Giles Tongue, CEO of Chatable, and Karl Strom, Editor-In-Chief of the Hearing Review, to discuss their recent experience at the Consumer Electronics Show (CES) i...

18 Tammi 202244min

032 - Genetic Link to Vertigo? Discussion with Dr. David Jones

032 - Genetic Link to Vertigo? Discussion with Dr. David Jones

Nearly four out of 10 people Americans will suffer from vertigo at some point in their lives. The sensation that vertigo causes – that you or your environment are moving or spinning can be debilitatin...

13 Tammi 202218min

031 - Stumbling Into Success: The Lived Experience and Occupational Stress of Audiologists

031 - Stumbling Into Success: The Lived Experience and Occupational Stress of Audiologists

Recent research conducted by this week’s guest, Diana Emanuel, PhD of Towson University, suggests that an astounding 60% of audiologists find their way into the profession via the “undergraduate-stumb...

11 Tammi 202247min

030 - How Hearing Healthcare will evolve in 2022: FULL Interview

030 - How Hearing Healthcare will evolve in 2022: FULL Interview

In the first episode of 2022, Dave Kemp is joined by Kat Penno, Director of Hearing Health at Nuheara, and Andy Bellavia, Director of Market Development for Knowles Corp. They discuss the increasing s...

4 Tammi 20221h 11min

029 - Signia’s Approach to Wearer Benefit in Noise: Interview with Brian Taylor

029 - Signia’s Approach to Wearer Benefit in Noise: Interview with Brian Taylor

Signia, and its predecessor Siemens, has an impressive legacy of innovation geared toward enhancing the real-world performance of individuals with hearing loss. In this episode of This Week in Hearing...

28 Joulu 202122min

028 - GN Hearing CEO Discusses Company's $95M Acquisition of Online Hearing Retailer, Lively

028 - GN Hearing CEO Discusses Company's $95M Acquisition of Online Hearing Retailer, Lively

Last week, GN Hearing announced the acquisition of New York based Lively – a leading online direct-to-consumer hearing care retailer for approximately $95 million dollars. GN Hearing CEO, Gitte Aabo...

23 Joulu 202114min

027 - No News Might Be Bad News: An Analysis of Under-Reported Hearing Aid Problems

027 - No News Might Be Bad News: An Analysis of Under-Reported Hearing Aid Problems

Hearing aids have never been so sophisticated, yet uptake and consistent daily use often lag behind technological innovation. In this episode of This Week in Hearing, Bec Bennett, PhD, researcher at...

21 Joulu 202133min

Tech Spotlight: Improving Clinical Training in Audiology and Hearing Healthcare: Interview with Rob Koch of AHead Simulations

Tech Spotlight: Improving Clinical Training in Audiology and Hearing Healthcare: Interview with Rob Koch of AHead Simulations

In this week’s technology spotlight, Dr. Bob Traynor speaks with Robert Koch, the President and Founder of hearing healthcare startup, AHead Simulations. Koch's company has developed and commercialize...

16 Joulu 202121min

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