Exit Intent Email Capture | Chris Malta's EBiz Insider Podcast

Exit Intent Email Capture | Chris Malta's EBiz Insider Podcast

Picture this: a shopper is seconds away from bailing. The mouse slides toward the top corner, the phone thumb heads for the close button, and your sale is about to disappear. Then - bam - you show a slick little message that says, "Want a deal before you go?" That's exit-intent email capture. No smoke and mirrors, just a polite move that can turn a lost sale into a paying customer.

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SEO's Latest "Revolution" Is 12 Years Old | Chris Malta's EBiz Insider Podcast

SEO's Latest "Revolution" Is 12 Years Old | Chris Malta's EBiz Insider Podcast

I got an email this week from an SEO expert telling me that keywords don't work anymore. Apparently we've entered a brave new era called Entity SEO. Google understands concepts now, not words. Everyth...

25 Helmi 4min

How Inventory Predicts Failure | Chris Malta's EBiz Insider Podcast

How Inventory Predicts Failure | Chris Malta's EBiz Insider Podcast

There's a number sitting in your inventory right now that's telling you exactly when your business is going to implode, and you're not looking at it. It's not your sales count. It's not your traffic. ...

24 Helmi 6min

Free Shipping Kills Sales | Chris Malta's EBiz Insider Podcast

Free Shipping Kills Sales | Chris Malta's EBiz Insider Podcast

Free shipping is the participation trophy of ecommerce. Everybody thinks they need it because everybody else has it, so they slap "free shipping" on everything and wonder why their profit margins look...

23 Helmi 6min

The Wrong Competitors | Chris Malta's EBiz Insider Podcast

The Wrong Competitors | Chris Malta's EBiz Insider Podcast

Most sellers spend their entire lives obsessing over the wrong people. They're watching the big players, copying their moves, and wondering why nothing works. Meanwhile, the actual threat is three ste...

19 Helmi 6min

Stop Return Fraud | Chris Malta's EBiz Insider Podcast

Stop Return Fraud | Chris Malta's EBiz Insider Podcast

Return fraud is the business equivalent of getting punched in the face and then having to apologize for bleeding on someone's fist. You ship a product, the customer uses it, wears it, breaks it, or ju...

18 Helmi 7min

Facebook Groups Make It Worse | Chris Malta's EBiz Insider Podcast

Facebook Groups Make It Worse | Chris Malta's EBiz Insider Podcast

Online seller Facebook groups are where ambition goes to die slowly while everyone watches and nods in agreement. You'd think a community of people trying to do the same thing would be helpful, but in...

17 Helmi 5min

Effort Isn't the Missing Piece | Chris Malta's EBiz Insider Podcast

Effort Isn't the Missing Piece | Chris Malta's EBiz Insider Podcast

At some point, every stuck seller has the same bright idea. Maybe I just need to work harder. This thought has powered more doomed businesses than bad suppliers, bad advice, and bad timing combined.

10 Helmi 4min

Products Aren't the Problem | Chris Malta's EBiz Insider Podcast

Products Aren't the Problem | Chris Malta's EBiz Insider Podcast

Most product failures have nothing to do with the product itself. They fail because of how the product was chosen. And blaming the idea is way more comfortable than admitting the decision process was ...

8 Helmi 4min

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