817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

817: Culture by Design: How Leaders Drive Strategy, Execution, and Performance with Krista White

In this episode, Krista White, coauthor of Culture Design and cofounder of Culture Design Lab explains how leaders can treat culture as a strategic lever rather than an HR initiative.

1. Culture is inseparable from strategy

Krista stresses that culture cannot be treated as background. It determines whether strategic plans survive contact with execution.

"We were noticing that there was a gap in people knowing how to connect culture with strategy. Our hope is that this book serves as a practical guide."

Leaders who design culture deliberately create alignment and resilience. Those who ignore it risk drift and underperformance.

2. Leadership presence remains essential

Digital tools cannot replace visible leadership.

"Everyone should be able to get five minutes with you. The CEO should not be a high on a hill person who is not reachable."

Walking the floor and observing frontline conditions show employees what leadership values.

3. Rituals make values real

Rituals translate values into behavior. "The rituals that stick are the ones tied directly to your business model and purpose not borrowed from another industry."

4. Resistance is part of the process

Cultural change often meets skepticism. Krista advises leaders to treat adoption like marketing.

"Think of it like marketing. You need many touches before someone clicks buy. Culture change requires consistency and repetition."

Consistency reduces resistance.

5. Context shapes culture

Best practices cannot be copied blindly.

"I used to think there was one right way for culture to look. I learned it is industry and context dependent."

The principle is to design culture that fits your strategy and market position.

6. Leadership lessons that endure

Krista learned two lessons from her father James White that remain relevant for executives

  • Discipline and preparation: "Practice makes perfect."

  • Balance and resilience: Never sacrificing family relationships even under pressure.

7. A broader leadership mission

Krista frames her work around freedom and engagement.

"My why is to do my part in creating a freer and more joyful world for everyone. For me that is through storytelling."

Organizations perform best when employees can bring their full selves to work.

📚 Get Culture Design here: https://shorturl.at/NVrs1

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373: French Dairy Farm Wants to Increase Revenue Case

373: French Dairy Farm Wants to Increase Revenue Case

We hope you will enjoy the "Consulting case interview (McKinsey, BCG, Bain) example: French Dairy Farm Wants to Increase Revenue" episode. This is an excerpt from TCO IV with Sizan, episode 33. This is a market share case. If we gave Sizan a case about a factory she would find it easier to increase production. But it is not as easy when it comes to dealing with animals. This is a case with production element. The part we expect candidates to see is that this is a case about stealing market share. To steal market share there are 4 things you can do. How do you steal market share? 1. Price 2. Place 3. Promotion 4. Product. The 4 Ps of marketing. You need to think about the case. Ask yourself what are we trying to do. We got a dairy company. We want to sell more. What does it mean to sell more? We basically want to increase our market share. How do we take market share? Every single case can be reduced to either increasing revenue or cutting costs. If you trying to sell more milk, you are trying to increase revenue. This is a revenue case where we specifically want to focus on volume. Milk is a commodity. Even organic milk is a commodity. Remember you need to follow the right process during a consulting case interview when you are preparing and going through interviews with companies like McKinsey, BCG, Bain, Deloitte etc. In fact, learning and mastering this process will also greatly help you when you start working as a management consultant, and even once you exit consulting. You can't just rely on your knowledge and experience. Your experience and knowledge can get outdated, but if you follow the right process you are giving yourself the best chance to be a strong problem solver. Get free sample episodes: firmsconsulting.com/promo

20 Syys 202015min

372: Manage up / Dealing with sensitive situations at work (excerpt from TCO IV with Sizan, episode 31)

372: Manage up / Dealing with sensitive situations at work (excerpt from TCO IV with Sizan, episode 31)

This is a short excerpt from TCO IV with Sizan, episode 31. All episodes are available to Premium members on StrategyTV site/apps and to FC Insiders on StrategyTraining site/apps. // FC BOOKS Turquoise Eyes: https://amzn.to/3bzVa6g Marketing Saves the World: https://amzn.to/2xcJqYA Succeeding as a Management Consultant: https://amzn.to/3a3atTn Free training: www.firmsconsulting.com/promo

12 Syys 20208min

371: Competitive advantage in the digital era. Peter Dahlstrom, senior partner at McKinsey

371: Competitive advantage in the digital era. Peter Dahlstrom, senior partner at McKinsey

Peter Dahlstrom, senior partner at McKinsey & Company, leads McKinsey's client and firm communications. As the global leader for McKinsey Digital's B2C team, he serves leading institutions in the telecommunications, high-tech, media, and fast-moving consumer-goods industries.

26 Elo 202055min

370: Customer strategy, customer loyalty and retention - with Bain & Company's partner Rob Markey

370: Customer strategy, customer loyalty and retention - with Bain & Company's partner Rob Markey

Listen to this thought-provoking discussion between Michael and Rob Markey, Bain and Company's partner.We talk about customer strategy, how should we define the loyalty of a customer, what generates loyalty, what steps do you take to build loyalty in a customer base. Rob Markey, a partner and director at Bain & Company and the founder of the firm's Global Customer Strategy and Marketing practice. He is a co-author of The Ultimate Question 2.0 and is the host of the Net Promoter System podcast. He is based in New York. https://www.firmsconsulting.com/promo

8 Elo 20201h 7min

369: How to manage like Amazon (with CEO Advisor Ram Charan)

369: How to manage like Amazon (with CEO Advisor Ram Charan)

Here is episode 369 from the Case Interviews & Management Consulting iTunes podcast channel, "How to manage like Amazon (with Ram Charan)." Every business wants to succeed like Amazon so we invited New York Times bestselling author & CEO Advisor Ram Charan to talk about How to Manage Like Amazon. From their high-velocity decision-making to their top talent hiring practices to their "Forever Day-1 Culture", the secrets behind Amazon's success are now within anyone's grasp. Find out how Amazon does it and how you can too by listening to this fascinating conversation between Michael and Ram, whom Fortune calls "The most influential consultant alive" and whose book Execution spent 150 weeks on the New York Times bestseller list.

28 Heinä 202050min

368: McKinsey senior partner/organization practice global leader, Bill Schaninger

368: McKinsey senior partner/organization practice global leader, Bill Schaninger

One of the greatest challenges organizational leaders face is successfully leading large-scale change. And who is better to cover this topic than Bill Schaninger, Senior Partner at McKinsey and a global leader of their Organization Practice. Bill focuses on driving large-scale organizational and cultural change for clients across North America, Europe, and the Middle East.  Get sample advanced training episodes: http://www.firmsconsulting.com/promo

21 Heinä 20201h 10min

367: Predictive problem solving

367: Predictive problem solving

To celebrate the launch week for Turquoise Eyes: A Novel about Problem Solving & Critical Thinking, until midnight EST 10 June 2020 only, we offer this purchase gift to customers as our way of showing that we're truly thankful that you chose FIRMSconsulting. This is the 1st episode of the accompanying program. To Claim Your Complimentary 1 Month Access to the Accompanying Program: 1) BUY THE BOOK HERE: https://amzn.to/3bzVa6g 2) Reply to this email by midnight June 10 2020 with the following: Your Name Your receipt for the book (Kindle, paperback or hardcover) A Mention of Your Review for the above book If you've left a Review, please include a link - we'd love to read it and sincerely appreciate it. Even if you haven't left an Amazon review but only left Goodreads review, your training program 1 month access will still be sent to you! While we cannot require Amazon review to take advantage of our free gift to you, we would certainly appreciate your feedback and it will be a great way to support the book and FC. YOU CAN LEAVE A REVIEW FOR AMAZON HERE: https://amzn.to/3bzVa6g AND HERE FOR GOODREADS: https://www.goodreads.com/book/show/53252396-turquoise-eyes We look forward to hearing from you! Kris CEO, FIRMSconsulting

31 Touko 202028min

366: When consultants overbill a client

366: When consultants overbill a client

Access free training episodes here: https://www.firmsconsulting.com/promo ►Our FC Insiders Content Website: https://www.strategytraining.com ►Our New Premium Members Content Website: https://www.strategytv.com ►Become Premium Member Here: https://www.firmsconsulting.com/product/premium/ ►Strategy Skills Podcast: https://podcasts.apple.com/us/podcast/strategy-skills-podcast-management-consulting-strategy/id1021817294 ►Management Consulting & Case Interviews Podcast: https://podcasts.apple.com/us/podcast/case-interview-preparation-management-consulting-strategy/id904509526 ►Building and Running a Consulting Firm Podcast: https://podcasts.apple.com/us/podcast/management-consulting/id1478201679?mc_cid=8582ee4e54&mc_eid=[UNIQID] ►Facebook: https://www.facebook.com/Firmsconsulting/ ►Facebook groups: https://www.facebook.com/groups/strategyskills/ and https://www.facebook.com/groups/firmsconsulting/ ►Instagram (company): @firmsconsulting ►Instagram (Kris's personal): @kris.safarova ►Twitter: @firmsconsulting ►Kris's bio: https://www.firmsconsulting.com/kris/ ►Recommended books (paid link) - https://www.amazon.com/shop/firmsconsulting Our e-mail for business inquiries: support@firmsconsulting.com

16 Touko 202045min

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