How To Unlock Discretionary Effort Of Your Employees

How To Unlock Discretionary Effort Of Your Employees

In order to go above and beyond, you must learn how to unlock the true potential of your employees. Companies that learn how to do this will stay on top.

There are some companies that just seem to stand out above the rest of their competition. Why is that? Why is it that, even though there isn't that much of a difference between one bank and another or one grocery store to another, there are a few companies that are able to go above and beyond for their customers?

The answer is the companies who go above and beyond take care of their employees. They invest in the experience of their people which in turn unlocks the discretionary effort of their people. When employees feel that they are being invested in, cared for, and respected it makes them want to go above and beyond for their customers, co-workers and the company.

The problem is most companies don't generally put in the time and effort needed to create a unique employee experience that fits their company. One of your company's most important assets is your people. If you really want to have a significant impact inside and outside of your company, start by investing in your people.

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Ep. 10: How AirBnB Creates Amazing Workspaces

Ep. 10: How AirBnB Creates Amazing Workspaces

My guest this week is Aaron Taylor Harve who is the environments design lead at Air BnB. We explore the impact that workspaces have on engagement and culture and how Aaron and AirBnB go about creating...

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Ep. 9: The Motley Fool

Ep. 9: The Motley Fool

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Ep. 8: How The Collaborative Economy is Changing Everything

Ep. 8: How The Collaborative Economy is Changing Everything

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Ep. 7: Privacy and Security

Ep. 7: Privacy and Security

This week I explore privacy and security and whether or not these things exist in today's digital world. My guest is Raj Samani, a CTO with McAfeee and Internet Security Advisor to the EURPOL Cybercri...

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Ep. 6: Badges and Education

Ep. 6: Badges and Education

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Ep. 5: Recruiting 2.0

Ep. 5: Recruiting 2.0

Guy Halfteck, the CEO of Knack, joins me to explore how games and big data are impacting the way we attract and manage talent within organizations. This is currently a huge problem within many organiz...

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Ep. 3: Smart Cities and Cities of The Future

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Ep. 4: Trust and the Future of Work

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This week my guest is Charlie Green who is the co-author of The Trusted Advisor and author of Trust-Based Selling. He's a world leading authority on the subject of trust and in this episode we explore...

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