[118] How To Build a Modern MSP for Business Growth and Success

[118] How To Build a Modern MSP for Business Growth and Success

In this episode, Richard talks to Erick Simpson. Erick is one of the true architects of what we now know as the Managed Service Provider channel. Eric co-founded, developed and sold one of the first pureplay MSPs in the industry, and then co- founded MSP University and authored four books.

He told Richard how he got started in the MSP world and the difference between having a job and running a business. They also considered what it means to be a ‘modern MSP.’

Richard and Erik discussed the most significant changes in the IT industry and how the pandemic changed the way internal IT departments view MSPs. Erick explained the idea of ABC clients and why you should be clear on which clients fall into which category.

They talked about why MSPs should promote cyber security insurance, and alongside that, how and why to communicate the importance of cyber protection to their clients to encourage them to take it seriously.

Finally, they talked inspiration and motivation – what gets Erick out of bed in the morning and excited for his day, who’s inspired him the most, both personally and professionally, and what’s coming next for him.

Mentioned in This Episode


Jaksot(200)

[170] How to Master Email and File Migrations for MSPs

[170] How to Master Email and File Migrations for MSPs

In this interview, Richard Tubb speaks to Colin Hogg, the vice president of sales for Couchdrop. They have an amazing migration solution for MSPs called Movebot. It makes it much easier to do data mig...

8 Joulu 202446min

[169] Professional Musician to MSP Guru: the Amazing Luis Giraldo

[169] Professional Musician to MSP Guru: the Amazing Luis Giraldo

In this episode, Richard Tubb speaks to Luis Giraldo, the Chief Evangelist for ScalePad, a company that offers a collection of applications to help MSPs launch their growth. In the IT space, he is som...

1 Joulu 20241h 25min

[168] Best-Kept Secret to Global Leader: The Remarkable Evolution of Comptia

[168] Best-Kept Secret to Global Leader: The Remarkable Evolution of Comptia

In this interview, Richard Tubb speaks to Todd Thibodeaux, President and Chief Executive Officer of CompTIA, a nonprofit organisation that supports MSPs and IT businesses. Todd explains how CompTIA su...

10 Marras 20241h 26min

[Bonusode] Live From Pax8 Beyond EMEA: Rob Rae on Amazing Events

[Bonusode] Live From Pax8 Beyond EMEA: Rob Rae on Amazing Events

This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference. Rob Rae is the Corporate Vice President of Community and Ecosystems for Pax8.Rob talks about how it feels to bring...

17 Loka 202426min

[Travelogue]: Pax8 Beyond EMEA 2024: Growing Community Beyond the Cloud

[Travelogue]: Pax8 Beyond EMEA 2024: Growing Community Beyond the Cloud

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in Berlin for Pax8 Beyond EMEA 24.Grab a cup of your favourite tea or coffee, re...

16 Loka 202432min

[Bonusode] Live From Pax8 Beyond EMEA With Phylip Morgan: What's New?

[Bonusode] Live From Pax8 Beyond EMEA With Phylip Morgan: What's New?

This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference, and Richard Tubb speaks to Phylip Morgan. He’s the Pax8 Chief Revenue Officer EMEA, and they talked about what’s n...

15 Loka 202418min

[167] Building a Culture of Success: Secrets from the UK's Top ISP

[167] Building a Culture of Success: Secrets from the UK's Top ISP

In this interview, Richard Tubb speaks to Richard Tang, the founder and CEO of Zen Internet, consistently rated as the top internet service provider in the UK. Founded in 1995, the initial plan was to...

13 Loka 202457min

[166] Need More Free Time? Call Answering Services are a Game-Changer for MSPs

[166] Need More Free Time? Call Answering Services are a Game-Changer for MSPs

In this interview, Richard speaks to Leigh Smith, Director of Growth and Happiness at AnswerConnect, a 24/7, live call-answering solution founded in 2002. The service enables MSPs to streamline issue ...

6 Loka 202450min

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