Radio Show #612 Badly Behaved People

Guest: Zena Everett: Business Speaker and Executive Coach Zena Everett is an international business speaker and executive coach, helping people to elevate their careers in a crazy busy, noisy world. She has published three books: Mind Flip: Take the Fear out of Your Career, the award-winning Crazy Busy Cure and Badly Behaved People, WH Smith’s Travel Business Book of the Month. Originally a recruitment entrepreneur, Zena exited her business and then studied an MSc in Organisational Psychology and Career Management and other post graduate qualifications in psychological coaching and leadership, including at MIT’s Sloan Business School in Boston. She has coached on the Executive MBA Programme at Oxford University’s Saïd Business School, is a member of the Associate Faculty at Henley Business School and a regular speaker for the prestigious London Business Forum. Zena divides her time between her homes in London and West Cork and wherever her work takes her. We are going to talk about Zena’s latest book, ‘Badly Behaved People’. This book is a series of case studies from Zena’s coaching practice. It dissects familiar tricky workplace relationships, such as the ‘mother hen manager’ who is overly protective to their team and won’t give feedback, the hotshot colleague who only does ‘wow’ pieces of work leaving his colleagues to pick up the slack and the underperforming high performer who has become overwhelmed because they can’t say no. Apart from one classic toxic manager, none of these people are badly behaved, they are just struggling in the context they find themselves in. Zena blends theory and practice in the case studies that we can draw on if we find ourselves in similar scenarios. (We might even be the cause of them.) Join us as we discuss how to deal with badly behaved people at work. Host: Jo Dodds