#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme
Let's Talk Loyalty26 Huhti 2021

#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme

AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

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Running a loyalty programme can be challenging in many ways so who can you turn to for advice, a second opinion and access to global loyalty brain power when you need it?

One place is the "Customer Strategy Network" or CSN, of which I'm delighted to be a member.

CSN is a global organisation of loyalty practitioners and in this short episode I summarise my conversation with Nick Chambers who leads the CSN and share the types of loyalty projects the CSN typically supports.

Show Notes:

1) Customer Strategy Network

2) Nick Chambers

3) Let's Talk Loyalty Episode #19 with Customer Strategy Network

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