How Leaders Lead with David Novak13 Marras 2025

#265: Jim McCann, American entrepreneur and former CEO of 1-800-Flowers – Find a way to connect

Jim McCann didn’t set out to become an entrepreneur. He was a social worker and bartender before finding his way into the floral business. But no matter what he did, he always found a way to connect with people. That instinct eventually led him to build 1-800-Flowers, where he expanded the business strategically, turned it into a household brand, and tapped into the power of customer relationships long before it became a buzzword. In this episode, he shares the lessons that have carried him through decades of reinvention – and why, no matter what technology disruptions may come, smart leadership always comes down to connection. You’ll also learn: A simple philosophy for a smart product expansion strategy What it means to be an “engineer” of culture (and why it matters) Why working with teenagers gave him a crash course in leadership The #1 thing you need to do now to prepare your team for the disruption of AI Take your learning further. Get proven leadership advice from these (free!) resources: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The How Leaders Lead App⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: A vast library of 90-second leadership lessons to stay sharp on the go ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Daily Insight Emails⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

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#299: David Dorman, Former CEO, AT&T – See around corners

What separates leaders who survive massive change from the ones who get blindsided by it? David Dorman has had a front row seat to disruption throughout his career, both as the former CEO of AT&T and...

9 Heinä 1h 11min

#298: Joe Manchin, Former Governor and Senator, West Virginia – How to find common ground

Happy 250th birthday to the United States of America! It’s a great moment to reflect on everything that makes this country so special. And maybe have a hot dog or two. But this milestone also comes a...

2 Heinä 1h 14min

#297: Dave Ritterbush, CEO, Califia Farms – Build for what’s next

Dave Ritterbush has helped lead some of the most successful consumer brands in America, including Califia Farms, Dreyer’s, and Quest, which sold for a billion dollars in 2019. And he’s learned someth...

25 Kesä 57min

#296: Landon Donovan, US Soccer Legend – Separate who you are from what you do

The World Cup is in full swing, and if you’re watching, you know – the intensity and stakes are unlike anything else in sports. So it’s the perfect time to sit down with Landon Donovan, who is widel...

18 Kesä 1h 11min

#295: Shawn Johnson & Andrew East, Olympic Gold Medalist, Former NFL Pro – Experiment and learn by doing

Shawn Johnson won America’s hearts as a gold medal gymnast at the 2008 Olympics. And her husband, Andrew East, is a former NFL player.But after their athletic careers, they stepped into the world of c...

17 Kesä 1h 1min

#294: Bobby Long, Partner and Co-Founder, Piedmont Capital Partners – See the best in people

As the Partner and Co-Founder of Piedmont Capital Partners, Bobby Long invests in big problems that need big solutions – stuff like Alzheimer’s research and lithium ion technology. But he does it all...

4 Kesä 1h 8min

#293: David Lafitte – CEO, Tecovas – Serve others with radical hospitality

If you lead a business, you know providing great service is vital. But what does that actually mean? For David Lafitte, CEO of the popular Western retailer Tecovas, it means radical hospitality. Stu...

28 Touko 1h 9min

#292: Kecia Steelman, CEO, Ulta Beauty – Progress over perfection

Today, she is the CEO of Ulta Beauty, leading over 1500 stores worldwide, striking partnerships with Chanel and Beyonce, and creating record growth since she took over in early 2025. That kind of ca...

21 Touko 1h 4min