How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection
Negotiate Anything14 Marras 2025

How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

This special masterclass brings together three of the world’s leading voices on communication, psychology, and leadership to explore one of life’s most essential skills — how to have difficult conversations. Harvard’s Sheila Heen unpacks the power of shifting from blame to contribution and shows how understanding power and intent can transform conflict into collaboration. Psychologist Dr. Lara Pence reveals how internal curiosity and emotional self-awareness shape every negotiation and help us stay grounded when tensions rise. Finally, Kenji Yoshino offers a framework for addressing the most complex identity and justice conversations of our time, teaching us how to cultivate curiosity, disagree respectfully, and apologize authentically. Across these three masterclass episodes, you’ll learn how to listen deeply, speak bravely, and lead conversations that heal, connect, and create real change — at work, at home, and in society. Featured episodes Harvard’s Sheila Heen Reveals Why We’re All Negotiating the Wrong Way - Sheila Heen — Harvard Law School Professor & Co-Author of Difficult Conversations Becoming a Better Negotiator Through Curiosity With Lara Pence, PsyD, MBA-Dr. Lara Pence — Clinical Psychologist & Mindset Consultant for Spartan Race Mastering Conversations: Say the Right Thing with Kenji Yoshino - Kenji Yoshino — NYU Law Professor & Co-Author of Say the Right Thing: How to Talk About Identity, Diversity, and Justice

Jaksot(1728)

You Need to Be Less Defensive. Here’s Why Stoic Empathy Changes Everything.

You Need to Be Less Defensive. Here’s Why Stoic Empathy Changes Everything.

Most people think being “strong” means defending every point. But defensiveness is often what destroys clarity, connection, and influence. In this episode, Kwame and Shermin Kruse explore Stoic Empat...

27 Marras 202557min

Why Saying No Can Make People Trust You More

Why Saying No Can Make People Trust You More

In this episode of Negotiate Anything, host Kwame Christian delves into the often-overlooked yet crucial role of saying "no" in negotiation. While many focus on getting to "yes," Kwame explains why ma...

26 Marras 202532min

Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

In this engaging episode of "Negotiate Anything," host Kwame Christian welcomes back Heather MacArthur to explore the intricacies of giving and receiving effective feedback. Heather, an expert in coac...

25 Marras 202533min

How Nicole Phillip Built a Brand with Truth, Research & Unshakeable Confidence

How Nicole Phillip Built a Brand with Truth, Research & Unshakeable Confidence

Travel doesn’t just show you the world — it shows you yourself. And sometimes, what you discover is not what you expected. In this powerful conversation, journalist and travel creator Nicole Phillip ...

24 Marras 20251h 26min

Decode Anyone: Body Language Strategies for Powerful Negotiation

Decode Anyone: Body Language Strategies for Powerful Negotiation

Think you’re in control of what you’re saying? Think again. Before you utter a single word, elite negotiators are already reading you — through your posture, your gestures, your tone, your tension. In...

21 Marras 202532min

How to Stop Pretending and Start Being Yourself — Dr. Julia Garcia

How to Stop Pretending and Start Being Yourself — Dr. Julia Garcia

Most of us spend years pretending — acting like we’re fine, performing for approval, or hiding the parts of ourselves we don’t think are “good enough.” But what if the real breakthrough happens the mo...

20 Marras 202550min

Feeling Ignored? Here’s How to Actually Get Heard — Masterclass

Feeling Ignored? Here’s How to Actually Get Heard — Masterclass

If you’ve ever felt invisible in meetings, talked over in conversations, or frustrated that your words never land the way you intend, this masterclass is for you. In this special three-episode collect...

19 Marras 20251h 59min

The FBI Negotiation Masterclass - How to Read Minds, Build Trust, and Stay Calm

The FBI Negotiation Masterclass - How to Read Minds, Build Trust, and Stay Calm

What can business leaders, parents, and professionals learn from the people who negotiate with spies, terrorists, and hostage-takers? In this FBI Negotiation Masterclass, three elite agents reveal the...

18 Marras 20252h 15min

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