How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection
Negotiate Anything14 Marras 2025

How to ACTUALLY Have Difficult Conversations — Masterclass on Turning Conflict Into Connection

This special masterclass brings together three of the world’s leading voices on communication, psychology, and leadership to explore one of life’s most essential skills — how to have difficult conversations. Harvard’s Sheila Heen unpacks the power of shifting from blame to contribution and shows how understanding power and intent can transform conflict into collaboration. Psychologist Dr. Lara Pence reveals how internal curiosity and emotional self-awareness shape every negotiation and help us stay grounded when tensions rise. Finally, Kenji Yoshino offers a framework for addressing the most complex identity and justice conversations of our time, teaching us how to cultivate curiosity, disagree respectfully, and apologize authentically. Across these three masterclass episodes, you’ll learn how to listen deeply, speak bravely, and lead conversations that heal, connect, and create real change — at work, at home, and in society. Featured episodes Harvard’s Sheila Heen Reveals Why We’re All Negotiating the Wrong Way - Sheila Heen — Harvard Law School Professor & Co-Author of Difficult Conversations Becoming a Better Negotiator Through Curiosity With Lara Pence, PsyD, MBA-Dr. Lara Pence — Clinical Psychologist & Mindset Consultant for Spartan Race Mastering Conversations: Say the Right Thing with Kenji Yoshino - Kenji Yoshino — NYU Law Professor & Co-Author of Say the Right Thing: How to Talk About Identity, Diversity, and Justice

Jaksot(1728)

How to Win Minds, Not Arguments: The Power of Compassionate Curiosity

How to Win Minds, Not Arguments: The Power of Compassionate Curiosity

What if you could turn every difficult conversation into an opportunity for connection and understanding? In this episode, Kwame Christian is invited by Melina Palmer, host of The Brainy Business pod...

17 Marras 202555min

The Founder of Wikipedia Explains Why We Stopped Trusting Each Other

The Founder of Wikipedia Explains Why We Stopped Trusting Each Other

In this episode, Jimmy Wales, the founder of Wikipedia, joins Kwame Christian to explore one of the biggest challenges of our time: the collapse of trust. From misinformation and social media outrage ...

13 Marras 202558min

Before You Speak, They’ve Already Judged You — Here’s What to Do About It

Before You Speak, They’ve Already Judged You — Here’s What to Do About It

They judge you in milliseconds — before you say a single word. And if your presence doesn’t match your message, you're not just being ignored — you're being dismissed. In this episode, Kwame Christia...

12 Marras 202553min

Veterans Day Masterclass: Leadership, Service, and the Conversations That Shape Us

Veterans Day Masterclass: Leadership, Service, and the Conversations That Shape Us

In honor of Veterans Day, we bring you a special three-part masterclass celebrating the power of service, courage, and communication. Each guest — a distinguished leader shaped by the military exp...

11 Marras 20251h 36min

The Hidden Cost of Living in Urgency — Dorie Clark on Playing the Long Game

The Hidden Cost of Living in Urgency — Dorie Clark on Playing the Long Game

Why do smart, successful people feel trapped in constant busyness? In this episode, Dorie Clark — author of The Long Game — joins Kwame Christian to reveal why thinking long-term feels almost impossi...

8 Marras 202552min

Sales Masterclass: The 3-Episode Guide to Persuasion, Influence, and Closing Deals

Sales Masterclass: The 3-Episode Guide to Persuasion, Influence, and Closing Deals

Welcome to the Sales Masterclass — a powerful three-part series designed to help you master the art of persuasion, influence, and closing high-stakes deals. In these episodes, you’ll go far beyond ba...

7 Marras 20251h 45min

The Power of Humanity in Business — Lessons from Neri Karra

The Power of Humanity in Business — Lessons from Neri Karra

What if the key to success in business wasn’t strategy or money — but humanity? In this powerful conversation, Neri Karra — author, entrepreneur, and refugee turned global business leader — shares ...

6 Marras 20251h

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