S6 E10: Talking CX and how AI is revolutionizing customer engagement and operational efficiency, with Carlos Pereira
Carlos Pereira, Cisco Fellow & CX Chief Architect, discusses real AI adoption challenges/opportunities, and why Cisco is the trusted AI partner for businesses.
23 Helmi 35min
404 Script Not Found: Business School
Kat enters her MBA era and quickly learns that going back to school with a full-time job is less glow-up and more calendar Tetris, midnight accounting homework, and life choices made over coffee and m...
19 Helmi 15min
SHIFT HAPPENS - EP.25: The Power (and Risk) of How You Tell the Story
What if the real competitive advantage isn’t the technology—but the story you tell about it? In this episode of Shift Happens, Jeff Edwards sits down with Jason Marks, CEO of Techrategy and LEAD Above...
17 Helmi 47min
404 Script Not Found: Managing Up
We’re talking “managing up” today—yes, that elusive art of keeping your boss in the loop (without sounding like you’re bragging or, you know, a robot). Kat and Ian break down what it really means to m...
12 Helmi 15min
The New Realities of Data Sovereignty
Digital information is constantly in motion, crossing borders and jurisdictions. Learn about the current dynamics around data sovereignty and the importance of understanding the path your data takes. ...
11 Helmi 19min
SHIFT HAPPENS - EP.24: Stop Marketing to People. Start Talking to Them w/Bryan Jones
🚀 What if the future of marketing isn’t campaigns—but conversations? Jeff Edwards sits down with Bryan Jones, SVP of Global Revenue Field & Partner Marketing at Cisco, to unpack a core belief behind ...
10 Helmi 50min
404 Script Not Found: Lying About Microsoft Office Proficiency
Ian and Kat are back and talking things they think they are better at than they actually are...both skiing and the Microsoft Office Suite. From concatenating cells in Excel to creating works of art in...
5 Helmi 17min
SHIFT HAPPENS-EP.23: The Economics of Partner Profitability w/John Roger
What if growth isn’t the problem—revenue quality is? This is the moment before the Shift. Jeff Edwards sat down with John Roger, Founder and Managing Partner of Southern Technology Partners, around t...
3 Helmi 42min
