Commerce Insights

Commerce Insights

Woolman helps brands and retailers build profitable, responsible, and growing omni-channel and digital commerce solutions using Shopify Plus. Commerce Insights by Woolman is a bi-weekly podcast featuring interesting guests from the digital commerce landscape. Visit our website: woolman.co

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Ep.32 Shoptalk 2023 Day 2 - What have we learned?

Ep.32 Shoptalk 2023 Day 2 - What have we learned?

Shoptalk 2023 continues on Day 2. 🎉 More interesting discussions and learnings around topics such as: Should you go headless? Pros and cons  Why investing in data and AI is a must for brands? T...

30 Maalis 20239min

Ep.31: Shoptalk 2023 Day 1 - What have we learned?

Ep.31: Shoptalk 2023 Day 1 - What have we learned?

Shoptalk 2023 is here! 🎉 What are the big players like Target and Pinterest saying about the current commerce trends and predictions for the near future? Tune in as Chief Evangelist Mikko Rekola is...

27 Maalis 20239min

Ep. 30: Providing flexible payment solutions for Shopify merchants (Feat. Heli Jääskeläinen, Svea Payments)

Ep. 30: Providing flexible payment solutions for Shopify merchants (Feat. Heli Jääskeläinen, Svea Payments)

Woolman and Svea Payments have been working together to provide Shopify merchants with an easy-to-use and flexible payment solution. Whether you are looking for Buy Now Pay Later or B2B functionalitie...

20 Maalis 202311min

Ep. 29: How FMCG brands can survive in D2C space (Feat. Mike Stevens, Author of DTC Playbook)

Ep. 29: How FMCG brands can survive in D2C space (Feat. Mike Stevens, Author of DTC Playbook)

FMCG is a competitive industry that can be hard to cut through as a brand. What elements of D2C can FMCG brands benefit from to connect to their end consumers? In this episode, we have guest Mike Stev...

13 Maalis 202334min

Ep. 28: The power of loyalty in a turbulent economy (Feat. Victoria Beech, Yotpo)

Ep. 28: The power of loyalty in a turbulent economy (Feat. Victoria Beech, Yotpo)

What is the reason a customer keeps coming back to your brand? In an uncertain and turbulent economy, building customer loyalty is a strategy top-level brands are implementing. In this episode, Vict...

6 Maalis 202323min

Ep. 27: How to reduce returns in eCommerce?

Ep. 27: How to reduce returns in eCommerce?

Did you know that the average eCommerce return rate hovers around 20-30%? As returns are costly for businesses (and for the environment!), we are looking at the best practices to reduce them. In thi...

27 Helmi 202321min

Ep. 26: Using customer service in D2C as your secret weapon (Feat. Jeremy Horowitz, Gorgias)

Ep. 26: Using customer service in D2C as your secret weapon (Feat. Jeremy Horowitz, Gorgias)

Customer service is listed as one of the top eCommerce trends in 2023. What are the elements of efficient and impeccable customer service that top-level D2C brands are using to their benefit today? Je...

20 Helmi 202336min

Ep. 25: 5 insights for brands to takeaway from Q1 2023

Ep. 25: 5 insights for brands to takeaway from Q1 2023

Before 2023 we were forecasting what the new year will bring. Now into the first quarter of the year, we are seeing certain challenges and trends taking place that brands need to be aware of. Tune in...

14 Helmi 202319min

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