Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies.

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.

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Inauguration Week — Comms Winners & Losers

Inauguration Week — Comms Winners & Losers

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of President Trump's second inauguration, focusing on his inaugural speech, the chaos of his ...

24 Tammi 202524min

Inside Starbucks’ Wildfire Relief Efforts

Inside Starbucks’ Wildfire Relief Efforts

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the corporate response to the recent wildfires in California, focusing on Starbucks' rapid mobilization to sup...

17 Tammi 202525min

Meta’s MAGA “Tipping Point” - CES takes Las Vegas

Meta’s MAGA “Tipping Point” - CES takes Las Vegas

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss Meta's recent announcement regarding its content moderation policies, the implications for the company's corpo...

10 Tammi 202523min

Costco Stands Up To Diversity Critics

Costco Stands Up To Diversity Critics

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss Costco's recent defense of its diversity initiatives amidst growing pressure from anti-diversity activists. Th...

3 Tammi 202527min

Best of Q4 2024

Best of Q4 2024

In this special End of Year edition of Communication Breakdown, hosts Steve Dowling and Craig Carroll reflect on some of the most compelling stories and discussions from their first season.From Episod...

27 Joulu 202425min

Attack of the Drones

Attack of the Drones

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the recent surge of drone sightings across the eastern United States, the government's response, and the publi...

20 Joulu 202421min

UnitedHealthcare CEO Murder Sends Shockwaves

UnitedHealthcare CEO Murder Sends Shockwaves

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the tragic shooting of UnitedHealthcare CEO Brian Thompson and its implications for corporate communication. T...

13 Joulu 202432min

Walmart's U-turn on DEI

Walmart's U-turn on DEI

In this episode, Steve Dowling and Craig Carroll discuss Walmart's recent decision to roll back its commitments to diversity, equity, and inclusion (DEI) initiatives. They explore the political and ec...

6 Joulu 202430min

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