the hidden value in your contact center and how to listen at scale with Authenticx's Amy Brown
Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the import...
10 Tammi 202438min
how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf
Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connecti...
4 Joulu 202323min
a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people
To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace, we have created a visual...
31 Loka 202345min
the significant ramifications of your work environment on listening
Dr. Krishna Naineni works as a general practitioner in England. He's a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He's passionate abou...
9 Loka 202334min
the power of effective listening in spontaneous conversations with Matt Abrahams
Matt Abrahams is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business. He teaches a very popular class in st...
26 Syys 202342min
how to listen when you will never be able to fix it
Kathryn Mannix has spent her medical career working with people who have incurable advanced illnesses. Starting in cancer care and changing career to become a pioneer of the new discipline of palliati...
1 Kesä 202347min
The cost of NOT listening
G'day, it's Oscar. This is an excerpt from How To Listen, the most comprehensive book about listening in the workplace. It's from Chapter One of the audiobook. The audiobook format is fascinating...
26 Touko 20237min
the importance of noticing when to listen for difference, not for the familiar - Aubrey Blanche
In this episode, MathPath Aubrey Blanche helps people, teams, and organizations notice the edge of their mental, and systems models. Listen for free
26 Touko 202332min
