eCommerce MasterPlan

eCommerce MasterPlan

Trying to work out how to acquire more customers?

Need to improve customer retention?

Or just looking for some reassurance you’re on the right track?

That’s what the eCommerce MasterPlan is here for.

Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing.

Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.

Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.


Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

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Takeaways from Retail Without Borders Marketplaces, China, Japan, Porter Erisman & Alibaba

Takeaways from Retail Without Borders Marketplaces, China, Japan, Porter Erisman & Alibaba

Yesterday our host Chloe Thomas attended Europe's largest dedicated marketplaces event - Retail Without Borders. Listen for her takeaways on the future of eCommerce, emerging markets, China, Tmall, Ta...

16 Maalis 201827min

Jacq Jones of sex toy retailer Sugar joins us to discuss integration and business mission

Jacq Jones of sex toy retailer Sugar joins us to discuss integration and business mission

Jacq Jones is the owner and sex educator at Sugar - a lesbian owned, multi-gender operated, for profit, mission driven sex toy store providing education and toys. Sugar is a bricks and clicks business...

10 Maalis 201827min

The power of Collaboration with the founder of The Bias Cut, premium fashion for the older lady

The power of Collaboration with the founder of The Bias Cut, premium fashion for the older lady

Jacynth Basset is the founder of The Bias Cut, the first online premium fashion boutique that truly celebrates style at every age. They launched the blog July 2015, and the retail side in March 2016 a...

4 Maalis 201831min

To 1,000 orders per month in year 1; events, networking, and Instagram. Paws with Opulence

To 1,000 orders per month in year 1; events, networking, and Instagram. Paws with Opulence

Simone Taylor is founder and CEO of Paws with Opulence, selling handmade luxury dog collars and leads – perfect for the ultra-pampered pooch. They launched in December 2016 with 200 orders in the mont...

25 Helmi 201830min

Content marketing and Facebook Ads with influencer turned eCommerce business Sweet Hearts Hair

Content marketing and Facebook Ads with influencer turned eCommerce business Sweet Hearts Hair

Alan Belshaw is the Managing Director of Sweet Hearts Hair, a hair design company who provide both tutorials and the products to create the right look. They launched in Sept 2015 and now doing £250k p...

18 Helmi 201832min

Nic Haralambous - email marketing, getting focused in 2018, and when it's good to cut back

Nic Haralambous - email marketing, getting focused in 2018, and when it's good to cut back

Nic Haralmbous is the founder of South African bricks and clicks retailer and style company Nic Harry. Nic launched the business in 2012 focusing on socks, and now turnovers almost $1m per year. And h...

11 Helmi 201832min

Growing a BigCommerce store to $7m with passion, Facebook Ads and video, Sully from Bombtech Golf

Growing a BigCommerce store to $7m with passion, Facebook Ads and video, Sully from Bombtech Golf

Sully is the CEO and founder of Bombtech Golf. The business launched in 2012 and now turns over $7million a year, growing 50% year on year. We talk through how he created the product, and the business...

4 Helmi 201843min

Retail Customer Experience Guru Cliff Crosbie, ex Nike, Apple, IKEA. Online CX, & emotions

Retail Customer Experience Guru Cliff Crosbie, ex Nike, Apple, IKEA. Online CX, & emotions

Cliff Crosbie is Co Founder and CXO at Emrays, where he works on calculating emotions… and Chief Retail Officer at Performance Solutions where he helps retailers deliver the best customer experience. ...

28 Tammi 201838min

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