FOCUS
When you’re challenged with a new problem at your school, wouldn’t it be nice to hear from someone who’s already solved that very same challenge? Each episode, we’ll interview a university administrator or industry expert about the problems they’ve solved and how they addressed it. If you’re a campus administrator, IT director or work in student affairs or the bursar’s office and you want solid ideas for solving your campus’ challenges, this podcast is for you.

Jaksot(51)

Episode 405: Addressing Stranded Credits to Create Win-Win Solutions

Episode 405: Addressing Stranded Credits to Create Win-Win Solutions

Stranded credits are a significant issue in higher ed institutions, impacting both schools and students. With new data arising on the subject, there is much to learn about potential solutions to the p...

5 Heinä 202224min

Episode 404: Understanding Gen Z's Expectations and Behaviors

Episode 404: Understanding Gen Z's Expectations and Behaviors

Gen Z expert and author, Hana Ben-Shabat joined the Focus podcast to demystify the expectations and behaviors of Generation Z, who are now in college and entering the workforce. Colleges and universit...

21 Kesä 202243min

Episode 403: Improving Payment Operations with Georgetown University

Episode 403: Improving Payment Operations with Georgetown University

It’s no secret that the pandemic altered the way colleges and universities carry out their everyday operations, driving campuses to adopt more innovative technology. In this episode of the Focus podc...

7 Kesä 202230min

Episode 402: How Robots are Reshaping the Campus Experience

Episode 402: How Robots are Reshaping the Campus Experience

Chris shares all about Starship's autonomous delivery robots that are taking over campuses and creating more convenience for students and visitors. Why higher ed institutions are the perfect fit Alth...

24 Touko 202223min

Episode 401: The Changing Role of the Chief Business Officer (CBO) in Higher Education

Episode 401: The Changing Role of the Chief Business Officer (CBO) in Higher Education

Dr. Susan Whealler Johnston passed away on August 12, 2022. We admire the leadership she gave to NACUBO and the entire higher education community. She was thoughtful, caring, and passionate. May we al...

10 Touko 202231min

Episode 307: International Students and Alternative Payment Methods

Episode 307: International Students and Alternative Payment Methods

Today Heather interviews Tom Butler, who heads up the Education and Student Housing department at TransferMate. They discuss the trends and expectations we are seeing with international student enroll...

27 Syys 202134min

Episode 306: SponsorPoint at Wichita State with Robyn Bongartz and Ryan Lohfink

Episode 306: SponsorPoint at Wichita State with Robyn Bongartz and Ryan Lohfink

In this episode, Heather speaks with Wichita State’s Robyn Bongartz, Director of Student & AR Fiscal Operations, and Ryan Lohfink, Student Account Specialist. They walk through how they use TouchNet’s...

13 Syys 202132min

Episode 305: NACUBO Report Update with Bryan Dickson

Episode 305: NACUBO Report Update with Bryan Dickson

Heather hosts Bryan Dickson, director of student financial services and educational programs at NACUBO. He talks about the data from the 2020 Student Financial Services Benchmarking Study and shares h...

23 Elo 202127min

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