Building a Winning Wholesale Tire Division With Douglas Kershaw of KAL Group
Douglas Kershaw is the Executive Vice President of KAL Group, a freight and truck parts company with numerous divisions. Prior to joining KAL Group, Douglas had an extensive career in the tire industr...
8 Touko 202436min
Cultivating Customer Connections With Cody Hammer, Area Sales Manager at Trusted Tire and Auto
Cody Hammer is the Area Sales Manager for Trusted Tire and Auto in Bismarck, N.D. Despite not having an automotive background, Cody's career path shifted from construction to sales after being inspire...
1 Touko 202426min
Providing Large-Scale Service and Small-Scale Care With Brian Quisenberry of S&S Tire
Brian Quisenberry is Vice President at S&S Tire. Known for his responsive and dependable leadership style, Brian prides himself on his ability to deliver results and fulfill commitments through a blen...
24 Huhti 202420min
Racing Toward a Purpose With Fred Roger and Stephen Kantarze of The Veterans Trust
Stephen Kantarze, is the Program Director of The Veterans Trust. He joined the US Army in 2008 as an infantryman, serving his countries in numerous capacities including a tour in Iraq. He was deeply i...
17 Huhti 202439min
Tread Carefully: Ensuring Roadside Safety With David Bennett of AAA
David Bennett, Repair Systems Manager at AAA, brings over 37 years of dedicated service to the company. Originally from the Washington DC area, David's career journey began at a young age, marked by e...
10 Huhti 202433min
Empowering Employees for Success With Baker Ghanim of Tire Store Service Center and oTo Solutions
Baker Ghanim is the President of Tire Store Service Center in Bedford, Texas. Under his leadership, Tire Store Service Center opened nine locations in its first 10 years, with a goal of ultimately ope...
3 Huhti 202425min
From Food to Tires: A Customer Service Journey With Brooke Johnson of McMahon's Best-One Tire
Brooke Johnson is a dedicated Customer Service Representative at McMahon's Best-One Tire. With a prior background in the food industry which spanned a decade, Brooke brings a refreshing perspective to...
27 Maalis 202421min
Navigating Auto Repairs With Empathy With Lee McWilliams of Midas
Lee McWilliams is the store manager for Midas in Eden Prairie, Minn., where he oversees a customer service team in the automotive repair industry. With a keen understanding of the pivotal role custome...
20 Maalis 202425min
