Leap to Scale

Leap to Scale

Leap to Scale is for technology curious leaders of service firms who want higher margins without adding headcount. Each week, Justin Davis and Greg Ross-Munro show how to turn firm expertise into repeatable, sellable technology products: SaaS, packaged workflows, and AI-powered tools clients can buy again and again. With AI, more of your know-how can be captured, standardized, and protected as IP instead of being rebuilt in every engagement.


We focus on practical decisions: what to productize, how to price it, when to build vs. buy, and how to use AI responsibly without risking delivery quality or margin. Clear steps, real tradeoffs, usable examples.


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AI for Service Businesses: From Hype to Hands-On

AI for Service Businesses: From Hype to Hands-On

Greg and Justin cut through the buzz around AI to talk about what it really means for service-based companies. They explore why adoption has been slow, where businesses can find low-risk, high-value a...

5 Tammi 25min

What Is MCP (Model Context Protocol) and Why It Matters

What Is MCP (Model Context Protocol) and Why It Matters

In this episode of Leap to Scale, Justin Davis and Greg Ross-Munro break down Model Context Protocol (MCP) and explain why it is such a powerful shift in how AI interacts with real business systems. S...

29 Joulu 202529min

Don’t Get Eaten by the Robots: A New Era for Service Businesses

Don’t Get Eaten by the Robots: A New Era for Service Businesses

Service companies are facing their biggest transformation since the internet boom. Greg and Justin talk about the cultural and technological shifts driving it, from AI tools and automation to changing...

9 Joulu 202514min

Introducing Leap to Scale: Same Team, Sharper Focus

Introducing Leap to Scale: Same Team, Sharper Focus

Big news! Decoder is becoming Leap to Scale. In this brief announcement, we talk about why the shift matters, what prompted the name change, and how our content is getting even more focused on helping...

9 Joulu 20251min

Design Talk 101: How to Discuss Design Without Being a Designer

Design Talk 101: How to Discuss Design Without Being a Designer

How do you critique product design when you’re not a designer? In this episode of Decoder, we’re breaking down the art of design communication to help non-designers collaborate effectively with design...

19 Marras 202445min

EdTech Essentials: What You Need to Know to Build Software for Education

EdTech Essentials: What You Need to Know to Build Software for Education

In this episode, Sara Altenhoff is joined by Greg Ross-Munro and Nick DeMelas. The three discuss the most important things to consider when building software for education. Key Points Discussed: Inte...

20 Elo 202428min

Building Smarter: Leveraging Frameworks for Your Software Development Project

Building Smarter: Leveraging Frameworks for Your Software Development Project

In this episode, Sara Altenhoff is joined by Justin Davis and Greg Ross-Munro. The three discuss the various approaches to building software, and the important considerations in choosing the right fou...

30 Heinä 202438min

 Crafting Bespoke Financial Solutions with AI and Human-Centered Design

Crafting Bespoke Financial Solutions with AI and Human-Centered Design

In this episode, Sara Altenhoff is joined by Gregg Hilferding and Justin Davis. The three dive into how AI and human-centered design are transforming the financial services industry. Key Points Discus...

28 Kesä 202435min