Mastering CS: Candid Leader Insights

Mastering CS: Candid Leader Insights

Welcome to Mastering CS – Candid Leader Insights, where I, Irina Cismas, Head of Marketing at Custify, take you on a journey into the depths of Customer Success. Each episode, I sit down with some of the most influential minds in the CS world, from seasoned managers and renowned influencers to dynamic team leaders, to uncover the challenges and opportunities that shape our profession. Our conversations are rich with insights, drawing on personal experiences and innovative ideas to offer practical solutions. Join me as we make every interaction count in the dynamic world of Customer Success!

Tämä podcast on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi podcastin jaksot saattavat sisältää mainontaa.

Jaksot(74)

Ep 58 | Agathe Nivet

Ep 58 | Agathe Nivet

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Agathe Nivet, Customer Success Manager at Spendesk, a platform that helps finance teams control and automate ...

7 Touko 23min

Ep 57 | Alex Frunza

Ep 57 | Alex Frunza

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Alex Frunza, Head of Customer Success, Enablement and Support at Otera, a company automating complex enterpri...

5 Touko 22min

Ep 56 | Porter Williams

Ep 56 | Porter Williams

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down again with Porter Williams, Head of Customer Success at BrightHire. One year after his first appearance, Porter re...

30 Huhti 28min

Ep 55 | Hana Gruzman

Ep 55 | Hana Gruzman

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Hana Gruzman, CS Operations and Enablement Lead at Agora. They discuss what it takes to build CS operations f...

23 Huhti 23min

Ep 54 | Advi Bishnoi

Ep 54 | Advi Bishnoi

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Advi Bishnoi, Head of Consulting and Customer Success at SocialPlus. They discuss what customer success looks...

16 Huhti 25min

Ep 53 | Dominik Nenicka

Ep 53 | Dominik Nenicka

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Dominik Nenicka, CS Team Lead at Resistant. They discuss what customer success looks like when your product’s...

8 Huhti 26min

Ep 52 | Pietro Restivo

Ep 52 | Pietro Restivo

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Pietro Restivo, Manager of Customer Success at Mia Platform — a company helping enterprises scale their digit...

2 Huhti 29min

Ep 51 | Daniela Shikova

Ep 51 | Daniela Shikova

In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Daniela Shikova, Manager Customer Success at TrialHub, a platform helping pharma and CRO teams plan smarter c...

25 Maalis 28min

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