273 : Lead Forward: AI, Leadership, and the Future of Work with Jack Jendo
Send us Fan Mail What does it actually take to lead in an era where artificial intelligence is reshaping every industry, every role, and every assumption about how work gets done? On this episode of N...
2 Kesä 15min
Anniversary Episode : 10 Years, 272 Episodes, and a Lifetime of Lessons: A Mother-Daughter Conversation
Send us Fan Mail 10 Years, 272 Episodes, and a Lifetime of Lessons: A Mother-Daughter Conversation This episode is unlike any other in the 272-episode history of Navigating the Customer Experience. To...
26 Touko 11min
272 : Show Up Scared: Networking, Resilience, and Building Real Connections with Alexandra Labarr
Send us Fan Mail What does it take to walk into a room full of strangers and walk out with real connections? In this episode of Navigating the Customer Experience, host Yanique Grant sits down with Al...
19 Touko 29min
271 : The Human Element Behind AI-Powered Copywriting with Jon Benson
Send us Fan Mail "What happens when the inventor of the Video Sales Letter meets AI? Jon Benson joins us for a conversation that will change how you think about creativity, copy, and your business." I...
12 Touko 26min
270 : AI Search Optimization & Personal Branding in the Age of AI with Jimi Gibson
Send us Fan Mail In this episode, Yanique Grant sits down with Jimi Gibson, VP of Brand Communication at Thrive Internet Marketing Agency, to explore how AI is fundamentally changing business visibili...
5 Touko 32min
269: Faith Over Fear: Leading with Humanity in the Age of AI with Victoria Mensch
Send us Fan Mail In this insightful episode of Navigating the Customer Experience, we welcome Victoria Mensch, Founder & CEO of the Silicon Valley Executive Academy, for a powerful conversation on lea...
3 Maalis 19min
268: The Trust Index: Building an Ecosystem of Trust From the Inside Out with Gal Borenstein
Send us Fan Mail In this episode of Navigating the Customer Experience, Gal Borenstein, Founder and CEO of The Borenstein Group, joins us for a powerful conversation on trust, branding, and customer e...
17 Helmi 36min
267: The CX Imperative: 5 Critical Practices for Making Customer Centricity a Core Business Value with Mark Fithian and Jeff Rosenberg
Send us Fan Mail In this episode of Navigating the Customer Experience, we sit down with Mark Fithian and Jeff Rosenberg, cofounders of WideOpen, a strategic customer experience (CX) consulting firm, ...
27 Tammi 31min
