Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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David Cannon joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast

David Cannon joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast

In this episode, David joins Jeffrey to discuss Services Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tu...

23 Kesä 202214min

Morning Tea with Jeffrey - The Cost of Granularity

Morning Tea with Jeffrey - The Cost of Granularity

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

22 Kesä 20225min

Service Management Leadership - Priorities

Service Management Leadership - Priorities

A brief discussion about priorities Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's sh...

21 Kesä 20224min

Service Management Leadership - Great Service Management Yields A Corporate Competitive Advantage

Service Management Leadership - Great Service Management Yields A Corporate Competitive Advantage

A brief discussion about the ways Service Management can yield a competitive advantage Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity le...

20 Kesä 20225min

Service Management Leadership - Perspective

Service Management Leadership - Perspective

A brief discussion about perspectives Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's ...

16 Kesä 202211min

Morning Tea with Jeffrey - Sorry State of Knowledge Transfer

Morning Tea with Jeffrey - Sorry State of Knowledge Transfer

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

15 Kesä 20227min

Service Management Leadership - The CMDB and Data

Service Management Leadership - The CMDB and Data

A brief discussion about the CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show...

14 Kesä 20226min

Service Management Leadership - Change Management is Hard

Service Management Leadership - Change Management is Hard

A brief discussion about Change Management Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next w...

13 Kesä 20224min