Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.

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Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 2

Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 2

In this episode, Roman & Antonina join Jeffrey to discuss Sustainability Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commu...

9 Kesä 202226min

Morning Tea with Jeffrey - Leadership Support

Morning Tea with Jeffrey - Leadership Support

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

8 Kesä 20224min

Service Management Leadership - The Relationship between The CMDB and Change Management

Service Management Leadership - The Relationship between The CMDB and Change Management

A brief discussion about the relationship between Change Management and the CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadersh...

7 Kesä 20225min

Service Management Leadership - 3 Rules For ITSM/ITAM Tool Implementation

Service Management Leadership - 3 Rules For ITSM/ITAM Tool Implementation

A brief discussion about implementing a toolset Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as ne...

6 Kesä 20228min

Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 1

Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 1

In this episode, Roman & Antonina join Jeffrey to discuss Sustainability Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commu...

2 Kesä 202218min

Morning Tea with Jeffrey - Three-Step Improvement Method

Morning Tea with Jeffrey - Three-Step Improvement Method

Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...

1 Kesä 20226min

Service Management Leadership - Three Vital Capabilities For Quality Change Management

Service Management Leadership - Three Vital Capabilities For Quality Change Management

A brief discussion about doing Change Management better Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...

31 Touko 20226min

Service Management Leadership - Improving Self-Service

Service Management Leadership - Improving Self-Service

A brief discussion about making self-service Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next ...

30 Touko 20225min