
David Cannon joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, David joins the podcast again, this time discussing IT Finance Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadershi...
26 Touko 202229min

Morning Tea with Jeffrey - Rising Expectations of Self-Service
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
25 Touko 20226min

Service Management Leadership - Making Data-Based Decisions
A brief discussion about making great decisions Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as ne...
24 Touko 20224min

Service Management Leadership - Trusting The Data
A brief discussion about data quality Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's ...
23 Touko 20225min

David Billouz joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, David joins the podcast again, this time discussing what the ITIL Master will allow him to do Each week, Jeffrey will be interviewing guests from the technology, Service Management, ...
19 Touko 202218min

Morning Tea with Jeffrey - Using A Scale
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
18 Touko 20225min

Service Management Leadership - Recent Research
A brief discussion about research conclusions Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next...
17 Touko 20225min

Service Management Leadership - Looking In the Mirror
A brief discussion about understanding current state Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned ...
16 Touko 20224min