Why Service Design Thinking

Why Service Design Thinking

Why Service Design Thinking is podcast that helps business to do things better and do better things. Service design is one of the next big competitive advantages in business and it is being used with great success by corporations and other large organizations around the world. But how can a smaller business, a startup, or a nonprofit adopt these innovative techniques? We talk with experts in the field and share lots of case studies on how you can engage your customers, create delightful experiences, and build a lasting legacy. Don't forget to listen until the very end, for this week's design challenge. Hosted by: Marina Terteryan Want to keep in touch? Sign up for the mailing list at www.whyservicedesignthinking.com for access to useful freebies and bonus resources that won't be available anywhere else. Like what you hear? Please subscribe, rate, and review us!

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Jaksot(26)

Service Design Network | Jesse Grimes

Service Design Network | Jesse Grimes

In this episode, we talk with Jesse Grimes, of the Service Design Network. Jesse, who is a practicing service designer at Informaat, is on the management team of the Service Design Network (SDN) as we...

1 Syys 201623min

CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver

CASE STUDY – Incubator School Built with Design Thinking | Sujata Bhatt and Ryan Oliver

Service design and design thinking can have groundbreaking results when applied to business. But imagine what could happen when these innovative principles are applied to education! Near LosAngeles, i...

1 Elo 201630min

Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence

Creating A Worldwide Movement with Global Service Jam | Adam StJohn Lawrence

One of the BEST ways to get acquainted with service design in person is through an annual event called Global Service Jam. This event, co-founded by Adam StJohn Lawrence and Markus Edgar Hormeß of the...

1 Heinä 201625min

#ServiceDesignDay | Raj Singh on AI in Services

#ServiceDesignDay | Raj Singh on AI in Services

Happy International Service Design Day! This is episode 3 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the show note...

1 Kesä 201610min

#ServiceDesignDay | Tatiana El-Khouri + Olivia Lucas on Co-Creation

#ServiceDesignDay | Tatiana El-Khouri + Olivia Lucas on Co-Creation

Happy International Service Design Day! This is episode 2 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the show note...

1 Kesä 201610min

#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas

#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas

Happy International Service Design Day! This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network! Check out the show note...

1 Kesä 20169min

People, Planet, and Profit | Martin Dowson

People, Planet, and Profit | Martin Dowson

We've heard a lot about why service design is important but what does it look like in the context of People, Planet, and Profit? We talk with Martin Dowson, a UK-based service designer and Certified C...

1 Touko 201636min

Helping Nonprofits Build A Legacy Through Design | Matthew Manos

Helping Nonprofits Build A Legacy Through Design | Matthew Manos

Few people in the business and design sectors have done as much for the nonprofit community as Matthew Manos of verynice, a global human-centered design and strategy studio. He has revolutionized how ...

1 Huhti 201634min

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