(Season 1, Ep.  6): How and When to Fire Staff
JimmyCast16 Apr 2019

(Season 1, Ep. 6): How and When to Fire Staff

In this month's episode of JimmyCast, Jimmy DeGroot and Doug Meadows talk about one of their least favorite things — firing staff.
It’s one of the toughest things a store-owner has to do. But once you determine that someone is dragging your business down, you can’t ignore the issue and need to take action. Says Jimmy: “The predominant situation is one who does not play well with others. This can be anything from people who think they know it all, they’re not coachable, they’re not manageable, they do things their own way. And then there are people who are very much an island unto themselves, and these are sales-stealers, people who in general create discord among the group. Here’s the really weird twist … so often, they’re the top seller, they’re the top producer in the store.”
Jimmy and Doug discuss how you determine whether someone is holding your business back, the steps you should take once you decide there is an issue, and the results you can expect to see once you make the difficult call to end a problem employee’s tenure with your company.

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JimmyCast (Episode19): Trade Shows Mixdown

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JimmyCast (Episode 18): Jeffrey Samuels On How To Build A Business To Support A Lifestyle

JimmyCast (Episode 18): Jeffrey Samuels On How To Build A Business To Support A Lifestyle

This month, Jeffrey Samuels, owner of William Jeffrey’s Jewelers near Richmond, Virginia, joins host Jimmy DeGroot and co-host Doug Meadows of David Douglas Diamonds in Marietta, GA to talk about how ...

18 Nov 202024min

JimmyCast (Episode 17): Wilson Lin on Starting a New Business During a Historic Health Crisis

JimmyCast (Episode 17): Wilson Lin on Starting a New Business During a Historic Health Crisis

This month, JimmyCast brings you a story of hope — of a business person who fell so hard for metals and gemstones that he felt he needed to open his own jewelry business, even in the face of a histori...

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(Season 1, Ep.  16): Larry Rickert on Working From Home and His Last Big Project

(Season 1, Ep. 16): Larry Rickert on Working From Home and His Last Big Project

This month, JimmyCast welcomes Larry Rickert, owner of Jim Kryshak Jewelers in Wausau, WI.The two know each other well, as Jimmy was the general manager at Rickert's business from 1996-2007, before le...

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(Season 1, Ep.  15): Jason Druxman on Moving From Corporate Jewelry to Independent Life

(Season 1, Ep. 15): Jason Druxman on Moving From Corporate Jewelry to Independent Life

This month, Jimmy DeGroot welcomes a guest he knows quite well. In fact, they know each other so well that they can complete each other’s …“… sandwiches?” suggests Jason Druxman, co-owner of Avenue Je...

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(Season 1, Ep.  14): Aleah Arundale on Selling Diamonds and the Power of Jewelers Helping Jewelers

(Season 1, Ep. 14): Aleah Arundale on Selling Diamonds and the Power of Jewelers Helping Jewelers

This week, JimmyCast welcomes Aleah Arundale, founder of the popular private Facebook group, Jewelers Helping Jewelers, and a fifth-generation jeweler who works for diamond wholesaler Olympian Diamond...

27 Nov 201921min

(Season 1, Ep.  13): Dave and Spencer Mink On the Importance of Counting Your Traffic

(Season 1, Ep. 13): Dave and Spencer Mink On the Importance of Counting Your Traffic

In this month's episode of JimmyCast, host Jimmy DeGroot talks customer data with Dave and Spencer Mink of TraxSales. One of the earliest customer tracking companies, launched in 1996, TraxSales uses ...

21 Okt 201924min

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