Human-Centric Enterprise AI with Helsinki-based Dr. Anna Lahtinen

In this episode, I discuss practical sociotechnical approaches to enterprise artificial intelligence adoption (especially for small and medium sized businesses) with Helsinki-based Dr. Anna Lahtinen.

Curiously, artificial intelligence could lead us toward a more human everyday—Anna outlines how we may approach this.

We also discuss:

• Empowering SMEs with Artificial Intelligence - 173 page free guide written by Anna and her colleague Iris Humala
• aistories.fi - AI stories of companies
• AI in business free course from Anna and her team at Haaga-Helia University of Applied Sciences; target group is management and representatives of SMEs (small and medium enterprises) who are interested in developing business with the help of artificial intelligence

Dr. Anna Lahtinen, DBA is a Senior Researcher at Haaga-Helia University of Applied Sciences in Helsinki, Finland. Anna specializes in the transformation of work life from the perspectives of the impact of Artificial Intelligence (AI), evolution of psychological contract, gender roles and women careers.

Anna has over 20 years of industry, entrepreneurial, startup and academic experience in Finland, across Europe and globally. Anna is an internationally published scholar and a Recipient of “Academic Paper Most Relevant to Entrepreneurs Award” presented by United States Association for Small Business and Entrepreneurship.

In the research and development projects led by Anna, over 150 companies and organizations have been supported in the past three years to explore AI opportunities and develop AI solutions tailored to their business needs.

Anna and I first met at WORK2023, a future of work conference in Turku, Finland this summer. At the conference, Anna presented alongside Martti Asikainen and Eija Kärnä in the digitalisiation and robotics in working life track, "AI and Robotics in Knowledge Work: Towards Sustainable Value Co-Creation".

My presentations at WORK2023: "Everyday Conversation: The Effect of Asynchronous Communication and Hypercommunication on Daily Interaction and Sociotechnical Systems"; "Joint Optimization of Social and Technical Systems to Effect Organizational Change"; "A Sociotechnical Approach to Digital Communication Dysfunction Avoidance in Remote and Hybrid Work Settings".