SH138: Why ‘Human Error’ is a poor term if we are to improve diving safety

SH138: Why ‘Human Error’ is a poor term if we are to improve diving safety

This podcast explores the limitations of attributing diving accidents to "human error," a reductionist explanation that fails to address the complexities of real-world decision-making and system failures. By examining a case study involving oxygen toxicity during a rebreather dive, the episode delves into how biases, situational awareness, and flawed mental models contribute to adverse events. It highlights the importance of understanding the context behind decisions, recognizing that divers rarely intend to put themselves or others at risk. Drawing parallels with aviation and other industries, the podcast advocates for systemic changes, better training, and a culture of learning to enhance safety, rather than placing blame.

Original blog: https://www.thehumandiver.com/blog/why-human-error-is-a-poor-term

Links: Animated Swiss cheese model: https://vimeo.com/249087556

References:
1. Bierens, J. Handbook on drowning: Prevention, rescue, treatment. 50, (2006).

2. Denoble, P. J. Medical Examination of Diving Fatalities Symposium: Investigation of Diving Fatalities for Medical Examiners and Diving. (2014).

3. Denoble, PJ, Caruso, JL, de Dear, GL, Pieper, CF & Vann, RD. Common causes of open-circuit recreational diving fatalities. Undersea Hyperb Med 35, 393–406 (2008).

4. Parry, G. W. Human reliability analysis—context and control By Erik Hollnagel, Academic Press, 1993, ISBN 0-12-352658-2. Reliability Engineering & System Safety 99–101 (1996). doi:10.1016/0951-8320(96)00023-3

5. Reason, J. T. Human Error. (Cambridge University Press, 1990).

6. Phipps, D. L. et al. Identifying violation-provoking conditions in a healthcare setting. Ergonomics 51, 1625–1642 (2008).

7. Dekker, S. The Field Guide to Understanding Human Error. 205–214 (2013). doi:10.1201/9781315239675-20

8. Endsley, MR. Toward a theory of situation awareness in dynamic systems. Human Factors: The Journal of the Human Factors and Ergonomics Society 37, 32–64 (1995).

9. Klein, GA. Streetlights and shadows: Searching for the keys to adaptive decision making. (2011).

10. Amalberti, R, Vincent, C, Auroy, Y & de Maurice, S. G. Violations and migrations in health care: a framework for understanding and management. Quality & safety in health care 15 Suppl 1, i66–71 (2006).

11. Cook, R & Rasmussen, J. ‘Going solid’: a model of system dynamics and consequences for patient safety. Quality & safety in health care 14, 130–134 (2005).

12. Woods, DD & Cook, RI. Mistaking Error. Patient Safety Handbook 1–14 (2003).

Tags: English, Gareth Lock, Human Error

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Episoder(296)

SH296: When 'I'm Fine' Isn't True: Speaking Up and Ending the Dive

SH296: When 'I'm Fine' Isn't True: Speaking Up and Ending the Dive

This episode explores a diving incident where nothing officially “went wrong,” yet a series of small decisions and social pressures nearly led to tragedy. A newer CCR diver and his wife joined more ex...

15 Jul 13min

SH295: Four Ways We Talk About 'Human Factors' in Diving

SH295: Four Ways We Talk About 'Human Factors' in Diving

This episode explores what people really mean when they talk about “human factors” in diving—and why the term can sometimes create more confusion than clarity. It looks at four different ways the phra...

11 Jul 11min

SH294: Clickbait, trolls and comments. How dive incident posts can teach us — if we let them

SH294: Clickbait, trolls and comments. How dive incident posts can teach us — if we let them

Discussions about diving incidents on social media often follow a predictable pattern: a short, simplified post describes what happened, and comments quickly focus on blaming the individual involved, ...

8 Jul 13min

SH293: Why does nothing change? Why do the same failures keep happening?

SH293: Why does nothing change? Why do the same failures keep happening?

Over the past decade, diving fatalities have remained stubbornly consistent despite better equipment, more training, and growing participation, suggesting the problem isn’t just technical or individua...

4 Jul 22min

SH292: Learning or Blaming: The Choice the Diving Industry Needs to Make. Part 3 of 3.

SH292: Learning or Blaming: The Choice the Diving Industry Needs to Make. Part 3 of 3.

This final blog explores what the research means and how the diving community can realistically improve learning and safety. It argues that the problem is not broken individuals but a system that quie...

1 Jul 14min

SH291: What the Data Told Us: Fear, Trust, and the Stories That Never Get Told. Part 2 of 3.

SH291: What the Data Told Us: Fear, Trust, and the Stories That Never Get Told. Part 2 of 3.

This blog explains how a mixed-methods study explored why divers struggle to share honest, learning-focused stories about incidents. Using a large international survey, focus groups, and expert interv...

27 Jun 13min

SH290: What Happens Underwater, Stays Underwater — And That's a Problem. Part 1 of 3

SH290: What Happens Underwater, Stays Underwater — And That's a Problem. Part 1 of 3

This episode introduces the problem behind learning in diving safety, using the 2020 death of Linnea Mills to highlight how incidents are often caused by deeper system issues, not just individual mist...

24 Jun 12min

SH289: Chac Mool - Diving Deeper into a Triple Fatality with Human Factors

SH289: Chac Mool - Diving Deeper into a Triple Fatality with Human Factors

This episode examines a 2012 triple fatality at Cenote Chac Mool in Mexico using a Human Factors approach, showing how accidents are rarely caused by a single mistake but by a combination of small, in...

20 Jun 24min

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