Looma CEO Cole Johnson: The Past, Present, and Future of In-Store Digital Media

Looma CEO Cole Johnson: The Past, Present, and Future of In-Store Digital Media

Looma Founder & CEO Cole Johnson in conversation with James Kotecki.

https://theloomaproject.com/

Topics include:

  • Addressing the skepticism surrounding in-store digital media, focusing on past failures due to poor technology, content, and ROI.
  • The equipment and installation process for in-store digital media, including end cap screens and holistic design approaches.
  • Managing the in-store audio experience to ensure it is clear yet unobtrusive.
  • Creating authentic, story-driven, and educational content rather than repurposing TV commercials.
  • Consumer attitudes towards ads in stores, highlighting the preference for engaging stories over traditional advertisements.
  • Different screen types (atmospheric, merchandise-integrated, and in-aisle interactive) and their relative effectiveness in driving sales.
  • Various KPIs for measuring the success of in-store digital media campaigns, including impressions, incremental first-time customers, and incremental sales.
  • What it costs to implement Looma in stores.
  • Utopian vs. dystopian future - comparing a seamless, inspirational shopping experience to an overwhelming, ad-saturated environment.

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Episoder(18)

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

In-Store Media Works When Three Things Are True: Horizon Commerce's Jason Colon

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Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

Fewer Humans, More Humanity: Havas CX's Arthur Fullerton on the Future of In-Store Experience

"Attention is not the same as value. I think oftentimes retail media optimizes for exposure and attention. CX optimizes for usefulness."That's Arthur Fullerton, Global Chief Technology Officer at Hava...

4 Aug 27min

Think Digital Is Messy? Try the Real World. IAB's Collin Colburn on In-Store Retail Media

Think Digital Is Messy? Try the Real World. IAB's Collin Colburn on In-Store Retail Media

"You think digital's messy? Physical's even more messy." That's how Collin Colburn, Vice President of Commerce and Retail Media at the Interactive Advertising Bureau (IAB), sums up the challenge of bu...

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If You Know the Cart, You Know the Heart: Kroger Precision Marketing's Christine Foster

If You Know the Cart, You Know the Heart: Kroger Precision Marketing's Christine Foster

"If you know the cart, you know the heart," says Christine Foster, Group Vice President of Commercial Strategy and Operations at Kroger Precision Marketing.She believes grocery shopping is uniquely pe...

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The Cultural Power of Customer Loyalty: Giant Eagle's Heather Feather

The Cultural Power of Customer Loyalty: Giant Eagle's Heather Feather

"I always say that the perks program is cultural in our markets," says Heather Feather, Senior Director for Digital, E-commerce, and Retail Media at Giant Eagle.That deep loyalty engagement across 4 m...

31 Mar 29min

Retail Media is Not a Banana: ADUSA’s Bobby Watts

Retail Media is Not a Banana: ADUSA’s Bobby Watts

"Bananas are the number one selling item in grocery," says Bobby Watts, SVP of Ad Retail Media, Digital Merch, and Marketing at Ahold Delhaize USA."But selling media and working with advertisers and w...

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It's Not About Impressions: Uber Advertising's Jess Shuraleff on the Journey to Engagement

It's Not About Impressions: Uber Advertising's Jess Shuraleff on the Journey to Engagement

“That connection with consumers we're seeing across the industry - it's no longer about impressions, it's really about engagement.”Sometimes the customer journey is literally a trip in a car on the wa...

6 Jan 31min

Brick and Mortar's Digital Superpower

Brick and Mortar's Digital Superpower

“Counterintuitively,” says Swiftly co-founder and Chief Technology Officer Sean Turner, “brick and mortar stores have a superpower when it comes to driving digital engagement.”https://theloomaproject....

18 Nov 202530min

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