The Launch Decision That Sparked Cease-and-Desist Letters: Regulating a $95B Industry

The Launch Decision That Sparked Cease-and-Desist Letters: Regulating a $95B Industry

Medical aesthetics is a $95 billion industry, yet it remains shockingly under-regulated.

Shirin Krall, founder of MARBL, set out to change this by building an AI-enabled marketplace that identifies safe, high-quality clinics. But doing the right thing for consumers sparked unexpected backlash and cease-and-desist letters from the industry.

David Savage explores Shirin's pivot from Revolut, the human impact of opaque tech, and why founders should tackle hard, societal challenges instead of trendy problems.


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Episoder(905)

Minimum Guardrails, Maximum Trust: Inside Intuit's Bet on Loose Rules

Minimum Guardrails, Maximum Trust: Inside Intuit's Bet on Loose Rules

Most companies handle AI risk the same way. Lock it down, restrict access, wait and see. Intuit tried something else. Let people play with the new tools first, under the lightest guardrails they can g...

19 Aug 35min

Is Your AI Strategy Solving the Wrong Cost Problem?

Is Your AI Strategy Solving the Wrong Cost Problem?

Most AI conversations are about cloud spend and token bills. Tom Bianculli, CTO of Zebra Technologies, is building the opposite: "tokenless AI" that runs directly on frontline handheld devices instead...

17 Aug 34min

Is Your Store Lying to You?

Is Your Store Lying to You?

Every retail store runs on a "plan of record". The perfect, on-paper version of how things should work. But the floor is messier. Everseen CEO Joe White joins David Savage to unpack that gap. We find ...

14 Aug 32min

Is There Still Room for a Chief People Officer?

Is There Still Room for a Chief People Officer?

AI is dissolving the walls around job architecture, but not deleting it, says Skillsoft Chief People Officer Ciara Harrington. She joins David Savage to explain why the sharpest AI innovation comes fr...

12 Aug 28min

The Death of Tokenmaxxing: Why Enterprise AI is Shifting to Open Weight Models

The Death of Tokenmaxxing: Why Enterprise AI is Shifting to Open Weight Models

Are West Coast tech giants losing their grip on enterprise AI?Harpreet Arora from Vercel joins David Savage to break down the massive shift from closed frontier models to open weight alternatives. Dis...

10 Aug 30min

Is Your AI Guardrail Solving One Problem and Creating Another?

Is Your AI Guardrail Solving One Problem and Creating Another?

Two-thirds of office workers now use AI tools IT never approved. PagerDuty's Chief AI Officer, João Freitas, explains why: guardrails are being built for an ecosystem that changes monthly, and the abs...

7 Aug 32min

The Truth Behind Being a Social Media Star: Food Entrepreneur Laurence Opens Up About His Journey

The Truth Behind Being a Social Media Star: Food Entrepreneur Laurence Opens Up About His Journey

When Laurence Benson got stranded in Bali with no income, he turned to TikTok. He has built a massive following, but soon realised that accepting brand deals destroyed his authenticity. In this episod...

5 Aug 30min

The Truth About AI Productivity: Why Complex Work Takes More Time, Not Less

The Truth About AI Productivity: Why Complex Work Takes More Time, Not Less

We're told AI saves time, so why is complex work taking longer? Foxit's Evan Reiss joins David Savage to unpack an emerging “productivity gap,” where AI speeds up simple tasks but buries knowledge wor...

3 Aug 22min

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