It's Not Your Fault: AARP Fraud Expert Amy Nofziger on Scam Victims, Shame, and Healing

It's Not Your Fault: AARP Fraud Expert Amy Nofziger on Scam Victims, Shame, and Healing

AARP’s Amy Nofziger outlines why scams keep working, who they really target, and what actually helps people heal.

Amy Nofziger has spent 24 years running AARP's Fraud Watch Network Helpline — and the one thing she wants every victim to know is this: you are not alone, and this is not your fault.

In this episode, Erin and Amy dig into why shame keeps victims silent, why the loneliness epidemic is a scammer's best weapon, why brilliant people fall hardest, and why if your gut felt off — that was your body trying to protect you. If you've been scammed, love someone who has, or just want to understand why these crimes are so devastatingly effective, this episode is for you.

If you or someone you love has been scammed, pick up the phone — the first call is the first step to getting your power back. Call AARP's Fraud Watch Helpline: 1-877-908-3360.

Meet Our Sponsors

BioCatch prevents financial crime by recognizing patterns in human behavior, continuously collecting 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, BioCatch's models reveal patterns that distinguish the criminal from the legitimate.

Scamnetic is a leader in AI-powered scam detection and prevention, protecting individuals, businesses, and financial institutions from digital scams. With solutions like KnowScam and IDeveryone, Scamnetic delivers real-time scam insights, identity verification, and intervention. Restoring trust, reducing losses, and empowering organizations to safeguard customers in an increasingly complex digital world.

Episoder(50)

Scam Crackdown in Cambodia: How a Nation Became Ground Zero for Global Scam Slavery

Scam Crackdown in Cambodia: How a Nation Became Ground Zero for Global Scam Slavery

When no one believed them, The Eyewitness Project's Nathan and Lindsay kept reporting. Now the world is paying attention. Erin West talks with the investigative journalists whose frontline work in Cam...

1 Apr 44min

Inside the Scam: How Social Engineers Steal Millions—and What You Can Do About It

Inside the Scam: How Social Engineers Steal Millions—and What You Can Do About It

Fraud Detective Marc Evans provides insight into how scammers use social engineering to scam individuals and businesses. Episode 46: Erin West sits down with Marc Evans, an active metropolitan fraud d...

25 Mar 52min

When Seeing Is No Longer Believing: Deepfakes, AI Deception, and the Scam Economy with Perry Carpenter

When Seeing Is No Longer Believing: Deepfakes, AI Deception, and the Scam Economy with Perry Carpenter

What if the person on your screen isn't real? Author and cybersecurity expert Perry Carpenter joins Erin West to break down how deepfakes, AI-generated voice cloning, and synthetic media have become t...

11 Mar 48min

SOLUTIONS: A Former CIA Analyst's Plan to Stop America's Scam Epidemic

SOLUTIONS: A Former CIA Analyst's Plan to Stop America's Scam Epidemic

Episode 43: Ken Westbrook shares how his mother got him into fighting scams, the challenge in measuring the scale of scams, and the actions the U.S. needs to take to better fight scams. When Ken W...

4 Mar 46min

From Credit Card Bust-Outs to Pig Butchering: A 26-Year Fraud Fighter Exposes the Gaps | Steve Lenderman

From Credit Card Bust-Outs to Pig Butchering: A 26-Year Fraud Fighter Exposes the Gaps | Steve Lenderman

Episode 42: What do synthetic identities, bust-out credit card fraud, and pig butchering scams have in common? More than you'd think. In this episode of Stolen, Erin sits down with Steve Lenderman — a...

25 Feb 44min

Erin West Inside Cambodia’s Pig Butchering Scam Compounds: Crypto Fraud, Human Trafficking & the Global Crackdown

Erin West Inside Cambodia’s Pig Butchering Scam Compounds: Crypto Fraud, Human Trafficking & the Global Crackdown

Episode 41: Erin West returns to Cambodia to investigate whether the world’s largest pig butchering scam operations are truly shutting down—or simply regrouping. From Phnom Penh to Sihanoukville, she ...

18 Feb 40min

SOLUTIONS: Fighting the Scamdemic with Smarter Technology

SOLUTIONS: Fighting the Scamdemic with Smarter Technology

Episode 40: Erin West and Scamnetic CEO Al Pascual discuss the growing issue of scams and the development of innovative technology solutions to combat them. They explore the importance of technology i...

11 Feb 34min

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