Inside the Scam: How Social Engineers Steal Millions—and What You Can Do About It

Inside the Scam: How Social Engineers Steal Millions—and What You Can Do About It

Fraud Detective Marc Evans provides insight into how scammers use social engineering to scam individuals and businesses.

Episode 46: Erin West sits down with Marc Evans, an active metropolitan fraud detective and the founder of Fraud Hero, for a deep dive into the mechanics of modern social engineering scams. Marc brings front-line insight into the schemes hitting hardest right now—from tech-support cons and business email compromise to casino heists pulled off entirely over the phone. He traces his own path into fraud investigation, including a personal brush with identity theft that almost cost him his law-enforcement career before it began.

Marc and Erin unpack how scammers exploit psychology — manufacturing authority, urgency, and trust — to steal money before victims even realize what has happened. They talk about how cryptocurrency ATMs have become the payment method of choice for scammers, and cover the efforts to rein them in. Marc shares his vision for Fraud Hero, an education platform designed to stop scams before they start by giving everyday people and businesses the knowledge he uses on the job.

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Episoder(67)

His Mom Was Told Her Daughter Was Kidnapped (Patrick Coughlin)

His Mom Was Told Her Daughter Was Kidnapped (Patrick Coughlin)

When Patrick Coughlin's mother Beth got a call telling her that her daughter had been kidnapped and would be killed unless she paid up, it wasn't real — but it was terrifyingly convincing. In this epi...

29 Jul 49min

We Went to Nigeria to Hunt Sextortion Scammers (Paul Raffile)

We Went to Nigeria to Hunt Sextortion Scammers (Paul Raffile)

Erin and researcher Paul Raffile spent six days on the ground investigating the criminal network behind sextortion, a scam that has been linked to over 60 teen suicides worldwide. What they found: a Y...

22 Jul 56min

From Blueprint to Action: Turning a Scam Prevention Strategy Into Policy (Kate Griffin)

From Blueprint to Action: Turning a Scam Prevention Strategy Into Policy (Kate Griffin)

In this episode, host Erin West sits down with Kate Griffin of the Aspen Institute's Financial Security Program to unpack how she brought together 80 organizations — from banks to tech companies to no...

15 Jul 46min

From Casino Scam Compounds to Digital Arrests: A 30-Year Fraud Fighter's Warning (Frank McKenna)

From Casino Scam Compounds to Digital Arrests: A 30-Year Fraud Fighter's Warning (Frank McKenna)

Episode 61: Erin West connects with Frank McKenna, a 30-year fraud-consulting veteran and founder of Point Predictive, who has built four separate industry data consortiums — including efforts that no...

8 Jul 49min

"I Thought LinkedIn Was Safe": How a Utah Woman Lost $850,000 in a Scam

"I Thought LinkedIn Was Safe": How a Utah Woman Lost $850,000 in a Scam

Episode 60: Anola Johnson thought LinkedIn was the one platform safe from scammers — professional, vetted, serious. A connection request two days after a work trip to Paris changed that. Over the foll...

1 Jul 52min

The Boat Into Myanmar: Mariana van Zeller Inside the Scam Compounds Nobody Sees

The Boat Into Myanmar: Mariana van Zeller Inside the Scam Compounds Nobody Sees

Episode 59: Her heart stopped when Mariana van Zeller climbed into a boat to cross into Myanmar. In this episode of Stolen, Erin West sits down with the National Geographic journalist behind Trafficke...

24 Jun 56min

Investment Scam Exposed: A Victim’s Journey of Fraud and Frustration

Investment Scam Exposed: A Victim’s Journey of Fraud and Frustration

Episode 58: Despite his careful research and skepticism, scammers defrauded Syd of $50,000. Next came the challenge of dealing with law enforcement. Erin West sits down with a former securities indust...

17 Jun 34min

SOLUTIONS: One Thing AI Can't Fake — How Location Became the New Identity (Andre Ferraz -- Incognia)

SOLUTIONS: One Thing AI Can't Fake — How Location Became the New Identity (Andre Ferraz -- Incognia)

Episode 57: A scammer can counterfeit your face, your voice, and your documents. What they can't fake is where your phone actually goes. That's the solution André Ferraz built. The founder of Incognia...

10 Jun 43min

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