322 - Neshmeen Faatimah | Nuzzle Technologies

322 - Neshmeen Faatimah | Nuzzle Technologies

This week, Shawn Wilkie and Dr. Ivan Zak catch up with Neshmeen Faatimah, the founder and CEO of Nuzzle Technologies, Inc., to discuss how AI-powered simulations are transforming veterinary communication training.

After losing her cat during a complex care journey marked by communication breakdowns, Neshmeen set out to solve one of veterinary medicine's most overlooked challenges: teaching vets how to navigate difficult conversations with clients. Nuzzle's platform allows veterinarians to practice realistic case scenarios with AI-simulated pet owners, helping teams improve trust-building, treatment discussions, cost conversations, and clinical decision-making in a low-stakes environment.

This episode is a fascinating look at the intersection of AI, behavioral science, education, and the future of veterinary mentorship.

Learn more about Nuzzle Technologies.
Neshmeen recommends "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher, William L. Ury, and Bruce Patton, a foundational text on negotiation and alignment that helps reframe vet-client interactions.

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Episoder(100)

321 - Guilherme Coelho | Maven Pet

321 - Guilherme Coelho | Maven Pet

This week, Shawn Wilkie and Dr. Ivan Zak welcome Guilherme Coelho, Co-founder and CEO of Maven Pet, to discuss how AI-powered pet wearables are helping owners better understand their pets' health betw...

7 Mai 20min

320 - Dr. Lisa Beagan | Your Vet Direction

320 - Dr. Lisa Beagan | Your Vet Direction

This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Lisa Beagan, founder of Your Vet Direction, to discuss how AI-supported triage can bring more structure, consistency, and safety to veterinary inta...

30 Apr 19min

319 - Marisa Hoskins | Paws Abroad Inc

319 - Marisa Hoskins | Paws Abroad Inc

International pet travel is one of those topics that sends both pet owners and veterinary teams into a quiet panic. This week, Shawn Wilkie and Dr. Ivan Zak sit down with Marisa Hoskins, the founder o...

23 Apr 19min

318 - Dr. Ragen McGowan | Petivity by Purina

318 - Dr. Ragen McGowan | Petivity by Purina

This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Ragen T.S. McGowan from Petivity powered by Purina about how the brand's Smart Litter Box Monitor provides a voice for cats. They discuss how AI...

16 Apr 23min

317 - Brendan Baker | PawthosX

317 - Brendan Baker | PawthosX

This week, Shawn Wilkie and Dr. Ivan Zak welcome Brendan Baker, founder and CEO of PawthosX, to talk about why the next generation of veterinary tech isn't more tools — its orchestration. Brendan shar...

9 Apr 19min

316 - Eric Humbert | Invoxia

316 - Eric Humbert | Invoxia

Veterinary medicine has long relied on "snapshots" of health taken during clinic visits, but what happens during the months in between? This week, Shawn Wilkie and Dr. Ivan Zak speak with Eric Humber...

2 Apr 18min

315 - Dr. Asaf Dagan | PetPace

315 - Dr. Asaf Dagan | PetPace

This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Asaf Dagan, Chief Veterinary Scientist and Co-Founder of PetPace, to discuss how continuous monitoring is expanding clinical visibility outside th...

19 Mar 18min

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