Built For The Call
Bartender Bangaz28 Des 2025

Built For The Call

"Behind the laughter and the chaos... that’s where the real stories live."

This week on Bartender Bangaz, we’re joined by Big Rich from the Brightwaters Inn. A true "Renaissance Man," Rich balances life as a teacher, firefighter, and coach with a legendary reputation in the service industry.

Rich takes us back to the high-octane days of NYC's "East Coast Saloons," where he spent ten years performing skits on top of bars and leading sing-alongs in a suit. From the "Miracle Saber" blizzard of '96 to the "Hazmat" bathroom story that defined what it means to be a good owner, this episode is a masterclass in industry resilience and hospitality.

Whether you’re a regular at BWI or a former city commuter who remembers "The Mayor" from Second Avenue, this episode is poured straight, no chaser.

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Episoder(35)

The Brutal Reality of Working  in Kitchens for 30 Years

The Brutal Reality of Working in Kitchens for 30 Years

Every drink has a story, and behind every great bar is a legendary kitchen! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸 This week, Mark is sitting down w...

9 Aug 58min

50 Years in Hospitality: Why 90% of New Bars Fail

50 Years in Hospitality: Why 90% of New Bars Fail

Every drink has a story, every shift has a moment that sticks with you, and this week on Bartender Bangaz, Mark the Shark is keeping it local in his hometown of Ocean Beach, Fire Island! We’re sitting...

27 Jul 2h 7min

 “THE BILLY EXPERIENCE”: THE SECRET HOSPITALITY TRICK TO GET BETTER TIPS

“THE BILLY EXPERIENCE”: THE SECRET HOSPITALITY TRICK TO GET BETTER TIPS

Every drink has a story, and every shift has a moment that sticks with you. Welcome back to another episode of Bartender Bangaz, where we pour out the truth straight, no chaser! This week, we are brin...

20 Jul 1h 40min

Making friends on the internet

Making friends on the internet

Welcome back to another episode of Bartender Bangers with your host, Mark the Shark! 🦈 This week, we are coming to you live from McGrath’s in Farmingdale, New York. Joining us at the bar is a very sp...

13 Jul 1h 10min

What Keeps a Bar Owner Awake at 3 AM?

What Keeps a Bar Owner Awake at 3 AM?

Every shift has a moment that sticks with you—good, bad, or completely insane.Welcome back to another episode of Bartender Bangers with your host, Mark the Shark! This week, we are keeping it local an...

5 Jul 1h 48min

Why Rainy Days Create The Most Dangerous Drinkers

Why Rainy Days Create The Most Dangerous Drinkers

What’s up everybody! Welcome back to another legendary episode of Bartender Bangaz! 🌊✨ This week, your host Mark the Shark is back on Fire Island, New York, broadcasting live from The Hideaway in Oce...

22 Jun 1h 22min

Why Customer Service Is A Dead Art In Modern Hospitality

Why Customer Service Is A Dead Art In Modern Hospitality

Every drink has a story, and every shift has a moment that sticks with you—good, bad, or completely insane.This week on Bartender Bangaz, host Mark "The Shark" is bringing it back to Melville, Long Is...

13 Jun 1h 41min

The Dumbest Thing A Customer Has Ever Said For A Free Drink

The Dumbest Thing A Customer Has Ever Said For A Free Drink

Ever wonder what it’s actually like to survive a summer season slinging drinks on Fire Island? 🌊👀 In Episode 28 of Bartender Bangaz, Mark the Shark catches up with Brenna, a legendary former bartend...

8 Jun 1h 32min

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