[Bonus Episode] AIOps builds scalable, AI-driven network operations today. With VIAVI, Claro, Iquall

[Bonus Episode] AIOps builds scalable, AI-driven network operations today. With VIAVI, Claro, Iquall

[This is a bonus episode sponsored by VIAVI Solutions]

As telco networks grow more complex, CSPs are under increasing pressure to turn AI from experimentation into measurable business value. AIOps has emerged as a critical foundation for autonomous networks, enabling operators to improve customer experience, reduce operational risk, and scale automation safely.

In this executive webinar, moderated by Monica Paolini, Senza Fili, Claro Colombia shares how it has operationalized AIOps with VIAVI and Iquall to align network operations with real customer impact across live environments.

The speakers share their market perspective on why AIOps is a strategic priority for telcos and present a production deployment showing how AI-driven, closed-loop operations deliver tangible customer experience and efficiency gains today.

Questions addressed:

  • Why is AIOps becoming the foundation for autonomous networks?
  • How did Claro Colombia turned AI into safe, deterministic, and cost-efficient operations?
  • How can we use network events to drive measurable customer and business impact, moving from reactive service operations center (SOC) models to AI-driven, closed-loop operations?
  • How can CSPs pragmatically scale AI operations without operational risk?
  • What lessons did Claro Colombia learn from a live AIOps deployment as they moved from reactive operations to scalable, AI-enabled autonomy?

Speakers:

Fabian Aranda, AIOps Solution Architect at VIAVI Solutions

Carolina Garcés Zapata, Service Operations Center Manager at Claro Colombia

German Perez Trozzi, VP of Products & Marketing at Iquall Networks

Monica Paolini, Principal, Senza Fili

The transcript is available here

More on Senza Fili at https://senzafili.com

Sign up for the mailing list at https://senzafili.com/senza-fili-mailing-list/ to receive invitations to Sparring Partners events and updates on what we do.

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