Carl-Gould-#70secondCEO-Bad News First: The Rule That Builds Trust and Accountability
Carl Gould #70secondCEO22 Apr

Carl-Gould-#70secondCEO-Bad News First: The Rule That Builds Trust and Accountability

Bad News First: The Rule That Builds Trust and Accountability

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.

I do make it clear, you don't have mistake amnesty if you make the same dumb ass mistake over and over again, right? It's not amnesty from being, you know, not doing your job.

If you keep making the same mistake, yes, you should be worried, right? But if this is a mistake, honest mistake, you just, you know, you're supposed to do something here, you didn't, or it went out late, or whatever, or you sent the draft and you didn't send the final, okay, got it, just let me know, and we'll deal with that. I use the phrase bad news first. Bad news first.

Good news can always wait. Right. Bad news.

I wanna know, and I tell them, if I hear it from anyone else other than you, like if Aaron made the mistake, but I hear about it from Mike, and then I've gotta confront Aaron, then that's a big problem with Aaron, right? Okay, but if Aaron made, if Aaron, something goes just not even as expected, Aaron comes up and says, hey, listen, here was my goal, we fell short, here's why, amnesty.

Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.

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Episoder(100)

Carl-Gould-#70secondCEO-Your Strength Is Your Blind Spot: Build a Stronger Business by Knowing Both

Carl-Gould-#70secondCEO-Your Strength Is Your Blind Spot: Build a Stronger Business by Knowing Both

Understand your strengths & identify your weaknesses. It will build a stronger, healthier business. Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment ever...

11 Sep 1min

Carl-Gould-#70secondCEO-Become the Expert They Can't Afford Not to Hire

Carl-Gould-#70secondCEO-Become the Expert They Can't Afford Not to Hire

Hi everyone, Carl Gould here with your #70secondCEO.  Just a little over a one-minute investment every day for a lifetime of results. And so here's what I learned. What I learned was if people value w...

4 Sep 1min

Carl-Gould-#70secondCEO-Your Business Needs Systems, Not More of You

Carl-Gould-#70secondCEO-Your Business Needs Systems, Not More of You

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. That's a system where you have an activity or a group of activities...

3 Sep 1min

Systems Slow the Pace—But Speed Up the Business

Systems Slow the Pace—But Speed Up the Business

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. That's a system where you have an activity or a group of activities...

2 Sep 1min

Turn Customer Complaints Into Your Biggest Competitive Advantage

Turn Customer Complaints Into Your Biggest Competitive Advantage

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results. Take a moment right now to write down what the top five complaints ar...

1 Sep 1min

Discover Your Business Personality: Muddy Fish or a Clean Fish?

Discover Your Business Personality: Muddy Fish or a Clean Fish?

Carl Gould here with your #70secondCEO - just a little over a minute investment every day for a lifetime of results. Our topic today is -  Are you a Muddy Fish or are you a Clean Fish? I wonder.    So...

31 Aug 1min

Your Clients Don't Hate Contracts—They Hate Bad Ones Pt. 2

Your Clients Don't Hate Contracts—They Hate Bad Ones Pt. 2

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.   So Jim, what I would do is I would look at what would be favorabl...

28 Aug 1min

Your Clients Don't Hate Contracts—They Hate Bad Ones Pt. 1

Your Clients Don't Hate Contracts—They Hate Bad Ones Pt. 1

Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results.   So Jim, what I would do is I would look at what would be favorabl...

27 Aug 1min

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