Don’t Panic!
How will financial services survive the next financial crisis or scandal? It’s the series finale, and have we got a finale for you. In this episode, we’re joined by legendary crisis communications exp...
30 Okt 202434min
Wake Up Call
Do we have to get up at 5 a.m. to be productive? It might work for the tech bros, but what about in the real world, like financial services, where 91% of people consistently work longer than their con...
16 Okt 202428min
CX Appeal
Is it getting harder to make customer experience a priority? Most companies say it is a priority, yet 37% of people think companies prioritise profit, with CX taking a backseat to cost-cutting and inf...
2 Okt 202438min
Go Big or Go Home
Does digital transformation cause more problems than it solves? With big enterprise-wide change comes big expectations, yet the reality doesn’t always match up. Only 20% of companies achieve more than...
18 Sep 202428min
Change the Subject
Is a fear of maths putting people off doing more with their finances? Over half the working population has the numeracy levels of a primary school child, and a third of adults say they actively avoid ...
4 Sep 202430min
Do You Mind?
Are financial services doing enough to help neurodiverse people? 20% of the population is estimated to be neurodivergent (ND), yet reports show investment firms and financial advisers are falling shor...
21 Aug 202426min
Shift Happens
What’s shaking up the financial advice sector? Something big according to our guests John O’Mahony and Professor Deen Saunders, the authors of a new report Advice 2030: The Big Shift. Join financial a...
7 Aug 202434min
