“THE BILLY EXPERIENCE”: THE SECRET HOSPITALITY TRICK TO GET BETTER TIPS

“THE BILLY EXPERIENCE”: THE SECRET HOSPITALITY TRICK TO GET BETTER TIPS

Every drink has a story, and every shift has a moment that sticks with you. Welcome back to another episode of Bartender Bangaz, where we pour out the truth straight, no chaser! This week, we are bringing it back to the beautiful Fire Island, from Housers—the legendary staple of the island and the official home of the famous "Zippy" drink. In this episode, Mark sits down with the man, the myth, the legend: Billy. By day, he’s a dedicated high school teacher helping kids navigate life, but by night, he’s delivering what locals and tourists know as the unforgettable "Billy Experience." Billy drops massive gems on what it truly means to build real relationships behind the bar, why corporate training ( TGI Fridays!) actually gives you the best foundation, and the psychology of turning a customer's bad day completely around.

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Episoder(35)

The Brutal Reality of Working  in Kitchens for 30 Years

The Brutal Reality of Working in Kitchens for 30 Years

Every drink has a story, and behind every great bar is a legendary kitchen! Welcome back to another episode of Bartender Bangaz with your host, Mark "The Shark"! 🦈🍸 This week, Mark is sitting down w...

9 Aug 58min

50 Years in Hospitality: Why 90% of New Bars Fail

50 Years in Hospitality: Why 90% of New Bars Fail

Every drink has a story, every shift has a moment that sticks with you, and this week on Bartender Bangaz, Mark the Shark is keeping it local in his hometown of Ocean Beach, Fire Island! We’re sitting...

27 Jul 2h 7min

Making friends on the internet

Making friends on the internet

Welcome back to another episode of Bartender Bangers with your host, Mark the Shark! 🦈 This week, we are coming to you live from McGrath’s in Farmingdale, New York. Joining us at the bar is a very sp...

13 Jul 1h 10min

What Keeps a Bar Owner Awake at 3 AM?

What Keeps a Bar Owner Awake at 3 AM?

Every shift has a moment that sticks with you—good, bad, or completely insane.Welcome back to another episode of Bartender Bangers with your host, Mark the Shark! This week, we are keeping it local an...

5 Jul 1h 48min

Why Rainy Days Create The Most Dangerous Drinkers

Why Rainy Days Create The Most Dangerous Drinkers

What’s up everybody! Welcome back to another legendary episode of Bartender Bangaz! 🌊✨ This week, your host Mark the Shark is back on Fire Island, New York, broadcasting live from The Hideaway in Oce...

22 Jun 1h 22min

Why Customer Service Is A Dead Art In Modern Hospitality

Why Customer Service Is A Dead Art In Modern Hospitality

Every drink has a story, and every shift has a moment that sticks with you—good, bad, or completely insane.This week on Bartender Bangaz, host Mark "The Shark" is bringing it back to Melville, Long Is...

13 Jun 1h 41min

The Dumbest Thing A Customer Has Ever Said For A Free Drink

The Dumbest Thing A Customer Has Ever Said For A Free Drink

Ever wonder what it’s actually like to survive a summer season slinging drinks on Fire Island? 🌊👀 In Episode 28 of Bartender Bangaz, Mark the Shark catches up with Brenna, a legendary former bartend...

8 Jun 1h 32min

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